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How to collect feedback and ideas from AV users? #14

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weedySeaDragon opened this issue Nov 20, 2016 · 0 comments
Open

How to collect feedback and ideas from AV users? #14

weedySeaDragon opened this issue Nov 20, 2016 · 0 comments

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@weedySeaDragon
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Lots of current AV users want to give their feedback -- what problems they've had, and what ideas they have for improving AV.

How can we collect that feedback so that:

  • it's quick and easy as possible for folks to give (we don't want to lose momentum or quash enthusiasm)
  • the data is organized so that it can be searched, evaluated and used effectively (e.g. not just a bunch of text; it's in a db and tagged sensibly)

A simple form on WSO would be 1 obvious way to get info (along with a "Feedback" link on the pages). We could create a few obvious categories/tags and then adjust as data comes in.

  • is there already a feedback form/mechanism on WSO other than sending email?

What about on Slack? Could we easily connect Slack to the same form on WSO?

Other thoughts?

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