If you're experiencing problems during the deployment or usage of the CCO Insights solution, please check the Troubleshooting guide first.
If issues are encountered when using technologies leveraged by this solution, users will be able to engage Microsoft support via their usual channels.
If your issue involves a Resource deployment in Azure, please provide corelation IDs where possible when contacting support to be able to investigate the issue effectively and in a timely fashion. For instructions on how to get deployments and correlation ID, please follow this link here.
The following list of issues are within the scope of Microsoft support:
- Issues with Power BI or other components of the Microsoft Power Platform
- Issues with the Microsoft Azure cloud platform
- Underlying Resource or Resource Provider issues when deploying components of the CCO Insights solution (e.g., Storage Accounts, Function Apps, Log Analytics Workspace, etc.) for any deployment failure
Any issues that are deemed outside of the above list by Microsoft support and/or requires bugfix in the Power BI files or code in the repo, Microsoft support will redirect the user to file the issue on GitHub.
Project maintainers and community aim to get issues resolved in a timely fashion as per community support policy of this repo.
Project maintainers will aim to respond to new issues on a best effort basis.
This project uses GitHub Issues to track bugs and feature requests. Please search the existing issues before filing new issues to avoid duplicates. For new issues, file your bug or feature request as a new Issue.
For help and questions about using this project, please submit a Github issue with corresponding Issue Labels found here.