cloudflare error for loading an image attachment says receipt when the site is down

[m-natarajan]

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Version Number:
Reproducible in staging?: n/a
Reproducible in production?: n/a
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @twisterdotcom
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1715785965607169

Action Performed:

Precondition : Site is down

1. Open a report and send an attachment
2. Observe the error message for server error

Expected Result:

Should say 500 server error

Actual Result:

Shows as error occurred while fetching this receipt. Please try again or contact ....

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Correct image : https://github.com/Expensify/Web-Static/blob/main/images/receipts.forbidden.500.png

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[melvin-bot]

Triggered auto assignment to @anmurali (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[MelvinBot]

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

[melvin-bot]

@anmurali Huh... This is 4 days overdue. Who can take care of this?

[twisterdotcom]

I haven't been able to recreate... which probably is a good thing, but seems we don't know where these assets are right @justinpersaud?

[justinpersaud]

Yeah I have no idea because we thought we already updated the places where this image came from. Maybe it was some old cache?

[anmurali]

@twisterdotcom so do we wanna close this now?

[twisterdotcom]

Let's close yeah.

[justinpersaud]

Able to reproduce this now while looking into another issue related to #fireroom-2024-04-29-siteslows

https://www.expensify.com/receipts/asidhsaoidhiodshoias.jpg

I'll take this and dig into it

[justinpersaud]

cc @shawnborton @dannymcclain since you reported the above too

[justinpersaud]

Ok should be fixed. We cache the Web-Static assets pretty much forever, so even though we updated this a month ago, the cache was still in place. I just purged it and now I'm seeing the updated URL with a forced refresh.

[shawnborton]

Dope, thanks for fixing!