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Bug Report: Issue with Album Playback on Emby Web Interface #3823

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PTLSP opened this issue Mar 3, 2024 · 3 comments
Open

Bug Report: Issue with Album Playback on Emby Web Interface #3823

PTLSP opened this issue Mar 3, 2024 · 3 comments

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@PTLSP
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PTLSP commented Mar 3, 2024

Dear Emby Support Team,

I hope this message finds you well. I am writing to report a persistent issue I have encountered with the Emby web interface, specifically related to album playback. I have noticed that for certain albums, the automatic transition to the next track does not occur as expected. Instead, playback stops entirely after a song finishes, requiring manual intervention to continue listening. This issue seems to be exclusive to the web interface, as I have not experienced similar problems when using the Emby client applications.

For your convenience and further investigation, here is a link to one of the albums experiencing this issue: [Album Link]

I kindly request that your testing team import this album into Emby and attempt playback through a web browser to observe the issue firsthand. It is worth noting that I have tested this on the latest beta version 4.9.0.8, and the problem persists.

As a long-time and genuine supporter of Emby, I have been patiently waiting for a resolution to this issue, which has been ongoing for an extended period. I believe that the web interface could greatly benefit from additional attention and improvements, especially when considering the smoother experience offered by competitors such as Plex in their web interfaces.

As a legitimate Emby subscriber, I sincerely hope that my feedback will be taken into consideration, and that efforts will be made to address this bug. It significantly impacts my user experience, and I am eager to see it resolved.

Thank you for your time and understanding. I look forward to your prompt response and am hopeful for a solution in the near future.

@LukePulverenti
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HI, what browser and browser version? Can you please attach the emby server log? Thanks.

@PTLSP
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PTLSP commented Mar 7, 2024

The last few minutes of the log are me testing playing music one by one. After a song finishes playing, Emby does not automatically switch to the next one. I manually switched to play the next song.
embyserver.txt

HI, what browser and browser version? Can you please attach the emby server log? Thanks.

@PTLSP
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PTLSP commented Mar 12, 2024

HI, what browser and browser version? Can you please attach the emby server log? Thanks.

I have already tested it on Android phones, iPhones, Google Chrome, and Edge browsers, and there are issues with all of them.

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