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Booking flow: New message empty #4038

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lucadgtrip opened this issue Nov 21, 2019 · 2 comments
Open

Booking flow: New message empty #4038

lucadgtrip opened this issue Nov 21, 2019 · 2 comments
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notifications P2 Small number of users are affected, major cosmetic issue ui/ux

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@lucadgtrip
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lucadgtrip commented Nov 21, 2019

this is a comment on the booking flow for this booking I am doing in Rome.
https://etherscan.io/tx/0xfb0beb7b6eccf4b1e5f436159ee4cc0b7ddb6015124a3cee3e120f3f354b7041

  1. I made an offer

  2. I got this email
    Screenshot 2019-11-21 at 09 31 55
    and I was expecting a message but there was none.
    I asked her: she did not write a message.
    So it seems this notification should be something like "you made an offer, click here to send a message"

  3. The seller got ZERO notifications, not even email.
    In the app she saw this in the messages (again, she was not sent there by a notification).
    Screenshot 2019-11-21 at 09 37 43

so, she had no idea what to do. She was expecting a button to accept the offer.
I had to explain her to go in Sales and look for my offer.

** NO NOTIFICATIONS**
Note that none of us got ANY notification in the app:

  • no app notification
  • no in-app notification/icon
  • nothing in "Sales"
    zero.
    The only heads up was an email which sent to messaging with no further call to action.
@micahalcorn micahalcorn added P2 Small number of users are affected, major cosmetic issue notifications ui/ux labels Nov 21, 2019
@lucadgtrip
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lucadgtrip commented Jan 11, 2020

Keeps happening.
I am getting now test messages from the new users.
On mobile I see:

  1. An icon signalling the new message
    Screenshot_20200111-074127_Origin

  2. An empty message.
    Screenshot_20200111-074120_Origin

On desktop I do see the message.

Screenshot 2020-01-11 at 07 47 53

I'm on Beta Tester Android

@lucadgtrip
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Screenshot_20200528-085525_Origin
Screenshot_20200528-085535_Origin

Happened again today on mobile app.
I restarted and switched account but nothing.
I then saw it on Chrome on Desktop.
Went back to app and finally I got it.

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