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Completed item still waiting:no extractable files found at:/path/ #414

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JimmyBringus opened this issue Apr 5, 2024 · 12 comments
Closed

Completed item still waiting:no extractable files found at:/path/ #414

JimmyBringus opened this issue Apr 5, 2024 · 12 comments

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@JimmyBringus
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Hello,

I'm having an issue with my unpackerr configuration. First, I'll post the compose.yml I'm using for docker compose:


unpackerr:
container_name: unpackerr
user: 1000:1000
image: golift/unpackerr
environment:
  - TZ= America/New York
  # General config
  - UN_DEBUG=false
  - UN_LOG_FILE=
  - UN_LOG_FILES=10
  - UN_LOG_FILE_MB=10
  - UN_INTERVAL=2m
  - UN_START_DELAY=1m
  - UN_RETRY_DELAY=5m
  - UN_MAX_RETRIES=3
  - UN_PARALLEL=1
  - UN_FILE_MODE=0644
  - UN_DIR_MODE=0755
  # Sonarr Config
  - UN_SONARR_0_URL=http://sonarr:8989
  - UN_SONARR_0_API_KEY=[apiiii]
  - UN_SONARR_0_PATHS_0=/downloads
  - UN_SONARR_0_PROTOCOLS=torrent,usenet
  - UN_SONARR_0_TIMEOUT=10s
  - UN_SONARR_0_DELETE_ORIG=true
  - UN_SONARR_0_DELETE_DELAY=5m
  # Radarr Config
  - UN_RADARR_0_URL=http://radarr:7878
  - UN_RADARR_0_API_KEY=[apiiii]
  - UN_RADARR_0_PATHS_0=/downloads
  - UN_RADARR_0_PROTOCOLS=torrent,usenet
  - UN_RADARR_0_TIMEOUT=10s
  - UN_RADARR_0_DELETE_ORIG=true
  - UN_RADARR_0_DELETE_DELAY=5m
security_opt:
  - no-new-privileges:true
logging:
  driver: json-file
  options:
    max-file: "10"
    max-size: 200k
networks:
  default: null
restart: unless-stopped
volumes:
  - /mnt/hdd/data:/downloads

Next, maybe the errors I'm getting?

[INFO] 2024/04/04 21:12:32 [Radarr] Completed item still waiting: home.movie.1.1995.bluray no extractable files found at: /data/downloads/user/complete/movies/home.movie.1.1995.complete.bluray (stat err: stat /data/downloads/user/complete/movies/home.movie.1.1995.complete.bluray: no such file or directory)

[INFO] 2024/04/04 21:12:32 [Radarr] Completed item still waiting: home.movie.2, no extractable files found at: /data/downloads/intermediate/home.movie.2(stat err: stat /data/downloads/intermediate/home.movie.2 no such file or directory)

[INFO] 2024/04/04 21:12:32 [Radarr] Completed item still waiting: fond.memories, no extractable files found at: /data/downloads/user/complete/movies/fond.memories stat err: stat /data/downloads/user/complete/movies/fond.memories no such file or directory)

[INFO] 2024/04/04 21:12:32 [Radarr] Completed item still waiting: wedding.day.footage no extractable files found at: /data/downloads/user/complete/movies/wedding.day.footage (stat err: stat /data/downloads/user/complete/movies/wedding.day.footage: no such file or directory)

[INFO] 2024/04/04 21:12:32 [Unpackerr] Queue: [4 waiting] [0 queued] [0 extracting] [0 extracted] [0 imported] [0 failed] [0 deleted]

[INFO] 2024/04/04 21:12:32 [Unpackerr] Totals: [0 retries] [0 finished] [0|0 webhooks] [0|0 cmdhooks] [stacks; event:0, hook:0, del:0]

[INFO] 2024/04/04 21:13:32 [Unpackerr] Queue: [4 waiting] [0 queued] [0 extracting] [0 extracted] [0 imported] [0 failed] [0 deleted]

[INFO] 2024/04/04 21:13:32 [Unpackerr] Totals: [0 retries] [0 finished] [0|0 webhooks] [0|0 cmdhooks] [stacks; event:0, hook:0, del:0]

It seems like unpackerr knows where to look? If I go to the directories it's saying the files don't exist, the files are there.

Any help would be appreciated.
@austinwbest
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austinwbest commented Apr 5, 2024 via email

@davidnewhall
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Please see the part in red. https://unpackerr.zip/docs/install/docker

@JimmyBringus
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Please see the part in red. https://unpackerr.zip/docs/install/docker

That's strange because when I look at my sonarr and radarr container configs, the mounts are the same as what I used for unpackerr:

  sonarr:
    image: lscr.io/linuxserver/sonarr:latest
    container_name: sonarr
    environment:
      - PUID=1000
      - PGID=1000 
      - TZ=Etc/UTC
    volumes:
      - /etc/localtime:/etc/localtime:ro
      - /home/pi/.config/appdata/sonarr:/config
      - /mnt/hdd/data:/data #optional
    ports:
      - 8989:8989
    restart: unless-stopped

    container_name: radarr
    environment:
      PGID: "1000"
      PUID: "1000"
      TZ: America/New_York
    image: lscr.io/linuxserver/radarr:latest
    logging:
      driver: json-file
      options:
        max-file: "10"
        max-size: 200k
    networks:
      default: null
    ports:
      - mode: ingress
        target: 7878
        published: "7878"
        protocol: tcp
    restart: unless-stopped
    volumes:
      - type: bind
        source: /etc/localtime
        target: /etc/localtime
        read_only: true
        bind:
          create_host_path: true
      - type: bind
        source: /home/pi/.config/appdata/radarr
        target: /config
        bind:
          create_host_path: true
      - type: bind
        source: /mnt/hdd/data
        target: /data
        bind:
          create_host_path: true

excuse the differences in the formatting, I used a guide but am in the process of resimplifying the formatting

@JimmyBringus
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You mounted /downloads in the container and the error shows /data/downloads so i would start there :)

Aw nuts, I always get confused on that part. I reconfigured the container settings to the below:

  unpackerr:
    container_name: unpackerr
    user: 1000:1000
    image: golift/unpackerr
    environment:
      - TZ= America/New York
      # General config
      - UN_DEBUG=false
      - UN_LOG_FILE=
      - UN_LOG_FILES=10
      - UN_LOG_FILE_MB=10
      - UN_INTERVAL=2m
      - UN_START_DELAY=1m
      - UN_RETRY_DELAY=5m
      - UN_MAX_RETRIES=3
      - UN_PARALLEL=1
      - UN_FILE_MODE=0644
      - UN_DIR_MODE=0755
      # Sonarr Config
      - UN_SONARR_0_URL=http://sonarr:8989
      - UN_SONARR_0_API_KEY=72c0d7827dbd40a9971dc1db545db5de
      - UN_SONARR_0_PATHS_0=/data/downloads
      - UN_SONARR_0_PROTOCOLS=torrent,usenet
      - UN_SONARR_0_TIMEOUT=10s
      - UN_SONARR_0_DELETE_ORIG=true
      - UN_SONARR_0_DELETE_DELAY=5m
      # Radarr Config
      - UN_RADARR_0_URL=http://radarr:7878
      - UN_RADARR_0_API_KEY=77d57bb015b24c63bb78a94a7095ddcf
      - UN_RADARR_0_PATHS_0=/data/downloads
      - UN_RADARR_0_PROTOCOLS=torrent,usenet
      - UN_RADARR_0_TIMEOUT=10s
      - UN_RADARR_0_DELETE_ORIG=true
      - UN_RADARR_0_DELETE_DELAY=5m
    security_opt:
      - no-new-privileges:true
    logging:
      driver: json-file
      options:
        max-file: "10"
        max-size: 200k
    networks:
      default: null
    restart: unless-stopped
    volumes:
      - /mnt/hdd/data:/downloads

adding /data/ to the radarr and sonarr paths but I'm getting the same error. I'm guessing I didn't address the correct mount?

@davidnewhall
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Make it match radarr and sonarr. Change:

- /mnt/hdd/data:/downloads

to

- /mnt/hdd/data:/data

@JimmyBringus
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Make it match radarr and sonarr. Change:

- /mnt/hdd/data:/downloads

to

- /mnt/hdd/data:/data

Ah, gotcha.

Ok, so I've changed that! So now my unpackerr container config looks like this:

  unpackerr:
    container_name: unpackerr
    user: 1000:1000
    image: golift/unpackerr
    environment:
      - TZ= America/New York
      # General config
      - UN_DEBUG=false
      - UN_LOG_FILE=
      - UN_LOG_FILES=10
      - UN_LOG_FILE_MB=10
      - UN_INTERVAL=2m
      - UN_START_DELAY=30s
      - UN_RETRY_DELAY=5m
      - UN_MAX_RETRIES=3
      - UN_PARALLEL=1
      - UN_FILE_MODE=0644
      - UN_DIR_MODE=0755
      # Sonarr Config
      - UN_SONARR_0_URL=http://sonarr:8989
      - UN_SONARR_0_API_KEY=72c0d7827dbd40a9971dc1db545db5de
      - UN_SONARR_0_PATHS_0=/mnt/hdd/data
      - UN_SONARR_0_PROTOCOLS=torrent,usenet
      - UN_SONARR_0_TIMEOUT=10s
      - UN_SONARR_0_DELETE_ORIG=true
      - UN_SONARR_0_DELETE_DELAY=5m
      # Radarr Config
      - UN_RADARR_0_URL=http://radarr:7878
      - UN_RADARR_0_API_KEY=77d57bb015b24c63bb78a94a7095ddcf
      - UN_RADARR_0_PATHS_0=/mnt/hdd/data
      - UN_RADARR_0_PROTOCOLS=torrent,usenet
      - UN_RADARR_0_TIMEOUT=10s
      - UN_RADARR_0_DELETE_ORIG=true
      - UN_RADARR_0_DELETE_DELAY=5m
    security_opt:
      - no-new-privileges:true
    logging:
      driver: json-file
      options:
        max-file: "10"
        max-size: 200k
    networks:
      default: null
    restart: unless-stopped
    volumes:
      - /mnt/hdd/data:/data

I've also changed the radarr_0_path and sonarr_0_path to match what was in the container configs for radarr and sonarr. Should I have left those /downloads or /data? Only asking because the container logs for unpackerr are giving me the same errors :(

[INFO] 2024/04/05 18:00:53 [Unpackerr] Queue: [5 waiting] [0 queued] [0 extracting] [0 extracted] [0 imported] [0 failed] [0 deleted]
[INFO] 2024/04/05 18:00:53 [Unpackerr] Totals: [0 retries] [0 finished] [0|0 webhooks] [0|0 cmdhooks] [stacks; event:0, hook:0, del:0]
[INFO] 2024/04/05 18:01:52 [Unpackerr] Queue: [5 waiting] [0 queued] [0 extracting] [0 extracted] [0 imported] [0 failed] [0 deleted]
[INFO] 2024/04/05 18:01:52 [Unpackerr] Totals: [0 retries] [0 finished] [0|0 webhooks] [0|0 cmdhooks] [stacks; event:0, hook:0, del:0]
[INFO] 2024/04/05 18:02:52 [Radarr] Updated (http://radarr:7878): 31 Items Queued, 31 Retrieved
[INFO] 2024/04/05 18:02:52 [Sonarr] Updated (http://sonarr:8989): 775 Items Queued, 775 Retrieved
[INFO] 2024/04/05 18:02:53 [Radarr] Completed item still waiting: family-vacation.mkv no extractable files found at: /data/downloads/intermediate/family-vacation.mkv.#109 (Radarr Activity Queue status: completed: No files found are eligible for import in /data/downloads/intermediate/family-vacatioin.mkv.#109)
[INFO] 2024/04/05 18:02:53 [Radarr] Completed item still waiting: family-vacatioin.mkv. no extractable files found at: /data/downloads/usenet/complete/movies/amily-vacatioin.mkv.(Radarr Activity Queue status: completed: Download wasn't grabbed by Radarr and not in a category, Skipping.)
[INFO] 2024/04/05 18:02:53 [Radarr] Completed item still waiting: family-vacatioin.mkv., no extractable files found at: /data/downloads/usenet/complete/movies/amily-vacatioin.mkv. (Radarr Activity Queue status: completed: Download wasn't grabbed by Radarr and not in a category, Skipping.)
[INFO] 2024/04/05 18:02:53 [Sonarr] Completed item still waiting: family-vacatioin.mkv. no extractable files found at: /data/downloads/family-vacatioin.mkv. (stat err: stat /data/downloads/family-vacatioin.mkv.: no such file or directory)
[INFO] 2024/04/05 18:02:53 [Sonarr] Completed item still waiting: family-vacatioin.mkv., no extractable files found at: /data/downloads/Ffamily-vacatioin.mkv. (stat err: stat /data/downloads/family-vacatioin.mkv.]: no such file or directory)

I did do my due diligence and try both /data and /downloads in the radarr_0_path/sonarr_0_path but got the same error

@davidnewhall
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Those are completely different errors. It looks like it's working. Is there anything it didn't extract that you think should have?

@JimmyBringus
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Those are completely different errors. It looks like it's working. Is there anything it didn't extract that you think should have?

Yes, so the last 5 lines is where it should be extracting a file but it doesn't. It just gives the error "no extractable files found at..."

@JimmyBringus
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Sorry, last 2 lines*

@davidnewhall
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What files are you expecting it to extract? Show me a screenshot. The error indicated there's no extractable files, so I'm not sure what you're expecting.

@JimmyBringus
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Ok here's an error line I pulled today:

[INFO] 2024/04/10 22:59:30 [Radarr] Completed item still waiting: A.Simple.Favor.2018.COMPLETE.QC.BLURAY-4FR-xpost, no extractable files found at: /downloads/intermediate/A.Simple.Favor.2018.COMPLETE.QC.BLURAY-4FR-xpost.#109 (stat err: stat /downloads/intermediate/A.Simple.Favor.2018.COMPLETE.QC.BLURAY-4FR-xpost.#109: no such file or directory)

And when I go to that directory, here's a screenshot of what's there:

image

@davidnewhall
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davidnewhall commented Apr 11, 2024 •
edited

Is this the only one it's failing to find, or has it extracted some things?

Also, can you take the screenshot in list view, so the file extensions aren't removed?

I'm also confused. Why is radarr telling unpackerr to look in /downloads when you didn't mount that path in the radarr container?

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@davidnewhall @austinwbest @JimmyBringus