Menubar missing (Ubuntu snap package)

[mcandre]

Prerequisites

• Put an X between the brackets on this line if you have done all of the following:
  • Reproduced the problem in Safe Mode: https://flight-manual.atom.io/hacking-atom/sections/debugging/#using-safe-mode
  • Followed all applicable steps in the debugging guide: https://flight-manual.atom.io/hacking-atom/sections/debugging/
  • Checked the FAQs on the message board for common solutions: https://discuss.atom.io/c/faq
  • Checked that your issue isn't already filed: https://github.com/issues?utf8=✓&q=is%3Aissue+user%3Aatom
  • Checked that there is not already an Atom package that provides the described functionality: https://atom.io/packages

Description

The menubar (File, Edit, ...) does not display when the Ubuntu snap package is used.

Steps to Reproduce

1. Launch Atom.

Expected behavior:

Menubar is available.

Actual behavior:

No menubar is available.

Reproduces how often:

Always

Versions

1.38.2

Additional Information

Ubuntu 19.04 Disco Dingo

[Arcanemagus]

Thanks for reaching out!

Ubuntu snap package

We've determined that you are currently using an unofficial build or distribution of Atom. Often these customized versions of Atom are modified versions of the Stable branch of Atom with mismatched versions of built-in components. These updated components are taken from the Beta channel or master branch and then injected into the Stable version and a new Atom package is generated. Because of the way Atom is constructed, using these mismatched components can cause mysterious and hard-to-diagnose problems. You can find out more about why we chose to not support unofficial distributions here.

You can find instructions for installing an official version of Atom in the Flight Manual. If you are still seeing this problem on an official build please file a new issue, thanks!

[Arcanemagus]

Note that you might be hitting #19496, which was fixed in the Electron upgrade currently available in the beta channel.

[mcandre]

Sorry, I see only macOS instructions there.

…

On Jul 11, 2019, at 11:26 AM, Landon Abney ***@***.***> wrote: Thanks for reaching out! Ubuntu snap package We've determined that you are currently using an unofficial build or distribution of Atom. Often these customized versions of Atom are modified versions of the Stable branch of Atom with mismatched versions of built-in components. These updated components are taken from the Beta channel or master branch and then injected into the Stable version and a new Atom package is generated. Because of the way Atom is constructed, using these mismatched components can cause mysterious and hard-to-diagnose problems. You can find out more about why we chose to not support unofficial distributions here. You can find instructions for installing an official version of Atom in the Flight Manual. If you are still seeing this problem on an official build please file a new issue, thanks! — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or mute the thread.

[Arcanemagus]

There's a set of buttons at the top of the page allowing you to switch to the Linux instructions if your browser is advertising the wrong OS for some reason.

[lock]

This issue has been automatically locked since there has not been any recent activity after it was closed. If you can still reproduce this issue in Safe Mode then please open a new issue and fill out the entire issue template to ensure that we have enough information to address your issue. Thanks!