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Braze doesn't give out the box solution for background & Quit state messages. Specifically the ability to detect Silent push notification's when in background/quit state.
Workarounds
Currently the only work around would be to create our own react native bridge or to integrate another push notification provider to handle silent push notifications.
Ideal Solution
Our ideal solution would be the introduction of a background push handler in Braze, specifically designed to handle silent push notifications. This would mimic the functionality of setBackgroundMessageHandler currently available from @react-native-firebase
Other Information
No response
The text was updated successfully, but these errors were encountered:
Hey @mcalc001, thanks for raising this. Our handler methods aren't able to support background messages because they specifically notify of push updates via Braze, which require the SDK to be launched and running to be processed.
It's something we can look deeper into--if you wouldn't mind, could you file some product feedback here so we can assess how to prioritize this? Thank you!
What problem are you facing?
Braze doesn't give out the box solution for background & Quit state messages. Specifically the ability to detect Silent push notification's when in background/quit state.
Workarounds
Currently the only work around would be to create our own react native bridge or to integrate another push notification provider to handle silent push notifications.
Ideal Solution
Our ideal solution would be the introduction of a background push handler in Braze, specifically designed to handle silent push notifications. This would mimic the functionality of setBackgroundMessageHandler currently available from @react-native-firebase
Other Information
No response
The text was updated successfully, but these errors were encountered: