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Blank page during sign-in #3623

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anikbrazeau opened this issue May 14, 2024 · 4 comments · Fixed by #3669
Closed

Blank page during sign-in #3623

anikbrazeau opened this issue May 14, 2024 · 4 comments · Fixed by #3669
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app router App bug Something isn't working 🚦 Moderate Moderate Impact Issue

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@anikbrazeau
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Description

Blank screen after hitting cancel or back on Accepting the terms.

Steps to reproduce

  1. Go to GC Forms
  2. Sign in
  3. Don't accept terms
  4. Hit back

Details

  • Browser: Edge
  • Operating system: Mac
  • Environment: Staging
  • Language: French
  • Viewport: Desktop

Expected behaviour

Back to sign in maybe?

Screenshots or videos

Screenshot 2024-05-14 at 7.51.06 AM.png

@anikbrazeau anikbrazeau added the bug Something isn't working label May 14, 2024
@srtalbot
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Retested on Production and could not replicate - likely an app router issue.

@srtalbot srtalbot added 🚦 Moderate Moderate Impact Issue App labels May 15, 2024
@srtalbot
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Confirmed this is the app router

@timarney
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timarney commented May 16, 2024

@anikbrazeau @srtalbot

Does this happen outside of edge?

  • Sign in
  • Enter security code
  • Land on acceptable use page
  • Press browser back button

I'm seeing the session expired screen

Kapture.2024-05-16.at.11.11.46.mp4

@anikbrazeau
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I only saw it on Edge, haven't been able to replicate in Chrome.

Though on the "Know your responsibilities" page you can click on "Forms" in the top nav or on the GC Forms logo and get a blank page also, in both Edge and Chrome.

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Labels
app router App bug Something isn't working 🚦 Moderate Moderate Impact Issue
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4 participants