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Cannot Load Any Conversations #9300
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@Wamy-Dev Please add the following information
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@Wamy-Dev Could you also give the following details
It seems like the request is timing out. This usually happens when the Postgres query times out |
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@Wamy-Dev Could you check the supabase db logs and see if there are timeouts? |
Please reopen if you are still having issues. |
This is the same issue I mentioned in the discord chat. It seems to be happening since the update after 3.7.0. I have not heard back. The problem only happens when check "ALL" in the conversation. When you visit each inbox manually (ie: chat, email mailbox) all conversations load fine. It seems to be the combined ALL inbox area only. Screenshot of console error: |
Ok, so found out the issue for me. I had an email inbox that may have not been configured properly or was locked in the system with no error. Once I removed the inboxes that showed the same circle, it gave me an indication that it was the issue. Check for each inbox separately then remove and reconfigure each one. This fixed the issue for me |
Describe the bug
Whenever I try and load any conversations from the browser, it fails with a 500 Internal Server Error, which this as the error in the logs.
To Reproduce
Expected behavior
For all conversations to load.
Environment
Docker
Cloud Provider
None
Platform
Browser
Operating system
No response
Browser and version
No response
Docker (if applicable)
No response
Additional context
No response
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