Agent to be notified by email when is offline (web, mobile, etc..) and user sends a message in website #9464
Labels
feature-request
This label is used to track new features which is a significant change to existing product
Is your feature or enhancement related to a problem? Please describe.
feature
Describe the solution you'd like
When a user goes to website and sends a message and all agents are offline (web and mobile), the agent of the user (or a random picked one), should receive an email with the last messages from the user.
Describe alternatives you've considered
none
Additional context
No response
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