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A customer of mine regularly complains to me about the following error An exception occurred while executing a query: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '1-' for key 'pid_email'
This is due to the fact that he fails to complete the dialog for new newsletter recipients. This results in a gray entry.
If a new recipient is to be created again, the above-mentioned error occurs.
I then simply delete or edit this gray entry and everything works as expected again.
Is there a technical solution to clean this uncompleted entry or is it only possible through intensive training of the user...
Reproducing:
Newsletter > «Add new newsletter recipient»
do not fill in the form and simply click on another menu item on the left
try again to create a new newsletter recipient
The text was updated successfully, but these errors were encountered:
Affected version(s)
5.3.8
Description
A customer of mine regularly complains to me about the following error
An exception occurred while executing a query: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry '1-' for key 'pid_email'
This is due to the fact that he fails to complete the dialog for new newsletter recipients. This results in a gray entry.
If a new recipient is to be created again, the above-mentioned error occurs.
I then simply delete or edit this gray entry and everything works as expected again.
Is there a technical solution to clean this uncompleted entry or is it only possible through intensive training of the user...
Reproducing:
The text was updated successfully, but these errors were encountered: