This repository has been archived by the owner on Jun 20, 2023. It is now read-only.
All scanned tests and certificates erased #4134
Labels
bug
Something isn't working
certificates
mirrored-to-jira
This item is also tracked internally in JIRA
Projects
Avoid duplicates
Technical details
Describe the bug
When opening the app for the first time the day, it/the phone prompted me to give permission for exposure notifications, which I already did long ago. All my tests and vaccination-certificates are gone. The Journal is empty. It looks like a fresh installation without any data.
Steps to reproduce the issue
Not reproducible, the app is empty now, except from the test I entered today.
Expected behaviour
The information may be recreatable in theory by re-scanning the original codes, but those codes are usually not at hand when the CWA is used.
Possible Fix
From what I read data can be at the same time excluded from backup but save from purging.
Additional context
In the night before my iPhone briefly showed a warning concerning insufficient storage but it "fixed itself" - I guess by cleaning up volatile data or by App offloading.
However I don't remember that CWA was offloaded and reinstalled this morning!
The exposure Log of the phone still contains continuous records for two weeks.
Vaccination status for 3 vaccinations was lost, the information was entered many weeks and months ago.
Multiple rapid tests had been entered and deleted within the period.
I have been using the CWA on iOS since the first versions. I have been using it in Austria and Switzerland, too, with the options that were available at that time.
Internal Tracking ID: EXPOSUREAPP-11600
The text was updated successfully, but these errors were encountered: