Notifications

[csacsi]

It would be great to know if the user has some unread messages, or notifications also.
Is it possible to have in the SDK? Do you have any plans about it?

[JMCPH]

@baptistejamin is still in the backlog?

We are very close to deciding on going forward with Crisp, but this feature is essential for our users.

[baptistejamin]

We are going to offer an integration with OneSignal

[JMCPH]

Sounds great, when can we expect this to be released?

[JMCPH]

@baptistejamin when can we expect this to be released?

[astjohn]

@baptistejamin - A year or two ago, Intercom's SDK had this functionality built-in so that a message was never missed. If the app was in the foreground, they had a nice chat bubble appear as an overlay to whatever screen the user was on. If the app was in the background, some hooks could be set up to catch it as per the normal routine of handling push notifications. No third-party required. This would be a nice addition. I believe it requires a good chunk of work on your backend to be able to accept our push credentials and use them however.

[baptistejamin]

Do you use FCM in your app?

On Thu 17 Aug 2023 at 18:30, Adam St. John ***@***.***> wrote: @baptistejamin <https://github.com/baptistejamin> - A year or two ago, Intercom's SDK had this functionality built-in so that a message was never missed. If the app was in the foreground, they had a nice chat bubble appear as an overlay to whatever screen the user was on. If the app was in the background, some hooks could be set up to catch it as per the normal routine of handling push notifications. No third-party required. This would be a nice addition. I believe it requires a good chunk of work on your backend to be able to accept our push credentials and use them however. — Reply to this email directly, view it on GitHub <#17 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AAGTRQ762RV6RIODXGDD55DXVZBJNANCNFSM4JRUN7XA> . You are receiving this because you were mentioned.Message ID: ***@***.***>

-- *Baptiste Jamin* Co-founder CEO, Crisp <https://crisp.im/> - *Connect your customers to your team.*