New VAMC Facility: Downriver VA Clinic #18142
Labels
Change request
User request that does not include any enhancements, but requires an action from the VFS-CMS team.
Drupal engineering
CMS team practice area
Facilities
Facilities products (VAMC, Vet Center, etc)
Flagged Facilities
Facilities with flags requiring follow-up
User support
Workstream: The customer journey of CMS users, from onboarding to support services, etc.
VAMC
CMS managed product owned by Facilities team
Intake
What triggered this runbook? (Flag in CMS, Help desk ticket, Product team, VHA Digital Media)
Trigger: Flag in CMS
Link to associated help desk ticket (if applicable)
Help desk ticket: <insert_help_desk_link>
Name of submitter (if applicable)
Submitter: <insert_name>
If the submitter is an editor, send them links to any relevate KB articles for the VAMC Facility product.
KB articles: <insert_kb_article_links>
Link to facility in production:
Facility CMS link: https://prod.cms.va.gov/detroit-health-care/locations/downriver-va-clinic
Facility API ID: vha_553GD
Acceptance criteria
New VAMC Facility
Please refer to the Knowledge Base article titled "How do I add a facility to my health care system?" for more information: https://prod.cms.va.gov/help/vamc/about-locations-content-for-vamcs/how-do-i-add-a-facility-to-my-health-care-system
CMS help desk steps
Note: If the help desk is waiting on information from the facility staff or editor, add the "Awaiting editor" flag to the facility with a log message that includes a link to this ticket. Remove the flag when the ticket is ready to be worked by the Facilities team. Be sure to preserve the current moderation state of the node when adding or removing the flag.
Email template
#18144
CMS engineer steps
(Redirects deploy daily except Friday at 10am ET, or by requesting OOB deploy (of the revproxy job to prod) in #vfs-platform-support. Coordinate the items below and canonical URL change after URL change ticket is merged, deployed, and verified in prod.)
Drupal Admin steps (CMS Engineer or Help desk)
Help desk will complete these steps or escalate to request help from CMS engineering.
New facility
flag and save node.CMS Help desk (wrap up)
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