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YOUR NAME: Epoch Devices

Application to become an approved third party manufacturer as per HIP19

Summary

Epoch is a cooperation project between two companies around the Helium ecosystem, in order to provide good quality products, support and service.
The long term purpose of the group is to launch various products around the Helium ecosystem. (ex: indoor/outdoor gateways, light gateway and IoT devices connected to Helium Hotspots). After the launch of devices, we’d start to close some deals with few big customers in various businesses, from agriculture to manufacturing, traffic, air, dirt, noise monitoring, etc Our main target is Romania, Balkans and rest of the Europe in the final expansion.

Company Information (required)

  • What is your company name? Syscalling Systems SRL

  • How long have you been in business? since 2011 Behind the Epoch team is people with experience in retail, customer support and management. Responsible for the hardware part, Symph Electronics founded in 2013 is a customer oriented Electronics Manufacturing Service provider with expertise in hardware design, repair and manufacturing. We have created various products for the medical, energy, professional audio and lighting industries. The company is also involved in research projects in cooperation with universities and research institutes. The sourcing, selling, logistics and marketing are assured through Syscalling Systems, a company founded in 2011 with experience in selling electronic products.

  • What kind of products have you created? small series of customized audio, video and lighting products

  • How many have you sold? hundreds.

  • What brought you to Helium etc? We believe that Helium protocol is a good way to develop new ways of how a network could work using it’s decentralized attributes and rewarding system. Also, the speed that network has in growing around the world makes us believe this is the right way to develop business for IoT.

Product Information (required)

  • This is Full Hotspot
  • Provide a brief description of what you're making: The Epoch Gateway is a Helium Hotspot in an indoor case ready to be transformed into an outoor one by inserting into an outside case.

epoch-hardware-specs

What is your approximate price point?

790 USd

Please provide detailed hardware designs, including relevant parts (required)

Evidence of a functioning prototype - photos, videos. Renderings are OK but physical prototypes are much, much better. this is the link for pictures and video taken yesterday: https://imgur.com/a/7NXoITc

Your plan for software setup and configuration for the devices: Epoch devices will have Syncrobit firmware.

This would includes remote updates and the ability for hosts to change wifi settings, via Helium's official app or otherwise.

What is your expected production and delivery timeline?

we are ready for making 1000 pcs in the next week after your approval. The shipping could start in 10 days.

Previous shipments

We are not sure what to fill here. We sent before devices to Germany, Hungary and Italy.

Startups welcome!

  • Have you shipped anything in the past? Yes
  • Which countries have you previously shipped regulatory FCC or CE approved products? Germany, Hungary, Italy
  • Which countries do you plan to ship to? Romania mostly, then Hungary, Serbia, Bulgaria, Croatia, Slovenia, Czech Republic, Slovakia and Poland. Later, Germany and Austria

Customer Support (required)

  • How will your customers be able to contact you for support for your products? Customer support will be handled via email, Discord, Telegram and our website. We plan to launch a robot for rapid problem solving and we have 5 people dedicated for support. For Romania - we will be able to have a phone line also.
  • For how long? How are you planning to handle repairs and replacements? For possible malfunctioning products, we will have spare parts on stock to exchange rapidly the defects.

Hardware Security Element (required)

  • The community is concerned about devices that can be easily hacked, specifically by copying their swarm_key files. Applications should include plan for how the devices will be secured, potentially including:

  • Encrypted/locked-down firmware. No.

  • Encrypted storage of the miner swarm_key, either via disk encryption or hardware measures. Yes

  • Encrypted buses, potting and other anti-tampering measures. No, but potting could be added for securing the ECC608 if necessary

  • Willingness to submit a prototype for audit, and sharing those audit results publicly (pass or fail) Yes

Hardware Information (required)

  • Please let us know:

  • Which security (swarm) element are you using? ECC608

  • Which LoRa chipset are you planning to use in your gateway SX1303 & SX1250s

  • Where are you sourcing your components from? Mouser, Farnell, Ineltro, Avnet, Digikey, TME, China distributors, etc

  • How many radio modules/ concentrators can you procure? We have in stock 1000 pcs and we are ready to buy another 2000.

Manufacturing Information (required)

  • Have you built and delivered radio hardware products before? Yes

  • Have you built gateways before? Yes

  • How many gateways did you make? no more than 300, but more complicated.

  • If you have not built gateways before, are you using a third party manufacturer? This is the single largest risk with most hardware ventures. If possible please provide information about your manufacturing partners and supply chain. We produce the gateways.

Proof of Identity

Per typical KYC/AML procedures, proof of identity for major shareholders (25%+ ownership) will be expected to be provided privately to representatives from Helium Inc or DeWi board members. This will be attested and publicly confirmed by those representatives, e.g. as GitHub comments. Contact details for this will be provided after your application is submitted on GitHub.

Budget & Capital (required)

  • How many of these are you hoping to make and sell? at least 3000

  • How much money will be required up-front? How much money do you have on-hand, and how much do you have access to? We have a 350.000 USD budget for the first batch. We have the whole money, no loans needed.

  • What is your plan for additional financing if required? This is the second biggest risk in new hardware ventures -- getting almost over the line and then running out of cash. No need for additional financing. We could go further until 600 000 USD if necessary.

Risks & Challenges (required)

Please tell us about some of the challenges that would prevent these products from becoming a reality, and how you might address them. The first risk is decreasing the demand for these Gateways if more and more vendors come. We want to quicly be approved to start the production. We work with on stock pieces to sell only what is secure for delivery. The second risk is some out of stock for few electronic parts: SX1303, SX1250 or Raspberry Pi. We blocked some, but we cannot do this on an unlimited period, so we need to move fast.

Other information (required) if you do not provide contact information, we cannot review your proposal

LinkedIn profiles - @eeproto.eu Website - www.epochdevices.com - under development Email: office@syscall.ro Phone: +40.757.97.22.55 Telegram id: ocnasigoreng

Payment methods available

credit/debit card paypal

Which countries do you plan to ship to and get regulatory certifications for?

Romania, Hungary, Serbia, Bulgaria, Croatia, Slovenia, Czech Republic, Slovakia and Poland. Later, Germany and Austria