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Recent Element Updates require GLIBC 2.28 --> Segfault #1451

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enigma9o7 opened this issue Jan 19, 2024 · 4 comments
Closed

Recent Element Updates require GLIBC 2.28 --> Segfault #1451

enigma9o7 opened this issue Jan 19, 2024 · 4 comments
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@enigma9o7
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Steps to reproduce

$ element-desktop
Seshat unexpected error: Error: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.28' not found (required by /opt/Element/resources/app.asar.unpacked/node_modules/matrix-seshat/index.node)
    at process.func [as dlopen] (node:electron/js2c/asar_bundle:2:2238)
    at Module._extensions..node (node:internal/modules/cjs/loader:1356:18)
    at Object.func [as .node] (node:electron/js2c/asar_bundle:2:2465)
    at Module.load (node:internal/modules/cjs/loader:1126:32)
    at Module._load (node:internal/modules/cjs/loader:967:12)
    at l._load (node:electron/js2c/asar_bundle:2:13642)
    at Module.require (node:internal/modules/cjs/loader:1150:19)
    at require (node:internal/modules/cjs/helpers:119:18)
    at Object.<anonymous> (/opt/Element/resources/app.asar/node_modules/matrix-seshat/index.js:16:22)
    at Module._compile (node:internal/modules/cjs/loader:1271:14) {
  code: 'ERR_DLOPEN_FAILED'
}
/home/bodhi/.config/Element exists: no
/home/bodhi/.config/Riot exists: yes
Using legacy user data path: /home/bodhi/.config/Riot
Segmentation fault (core dumped)

On Ubuntu 18.04LTS (with ESM) using element from repo, two updates ago it stopped working. Today's update to 1.11.55 still broken. It's been working fine for many years until now.

Outcome

$ apt policy element-desktop
element-desktop:
  Installed: 1.11.55
  Candidate: 1.11.55
  Version table:
 *** 1.11.55 500
        500 https://packages.element.io/debian default/main amd64 Packages

Operating system

Ubuntu 18.04LTS+ESM

Application version

1.11.55

How did you install the app?

From element.io repo

Homeserver

matrix.org

Will you send logs?

Yes

@t3chguy
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t3chguy commented Jan 19, 2024

Yup, this is as per the changelog. Ubuntu 18.04 is EOSS, if you are having issues with that meaning it isn't supported then you should contact your ESM vendor.

https://github.com/element-hq/element-desktop/releases/tag/v1.11.54

(Edit fixed link)

@t3chguy t3chguy closed this as completed Jan 19, 2024
@t3chguy t3chguy pinned this issue Jan 19, 2024
@enigma9o7
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enigma9o7 commented Jan 19, 2024

Where to download v1.11.53 deb package?

edit: I found it here for anyone else looking, but dunno how long it will last there, still haven't found any official archive from element project, etc.

@t3chguy
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t3chguy commented Jan 19, 2024

still haven't found any official archive from element project, etc.

the same repository you wire up to apt: packages.element.io

@enigma9o7
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Doh! Thanks, I'm dumb, yeah very good, thanks again.

@t3chguy t3chguy transferred this issue from element-hq/element-web Jan 23, 2024
@t3chguy t3chguy pinned this issue Jan 23, 2024
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