Alerts are not being triggered for User Feedback

[yuval-sentry]

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

Create an alert rule and add a filter category = Feedback (

Submit a User Feeback and see that alert is not triggering

Expected Result

Alert should trigger when user is sending a feedback.

Actual Result

Not alert is being sent.

Workaround for now, adding a filter that says if the event type does not contain error does work.

See the attached.

Product Area

Alerts

Link

No response

DSN

No response

Version

No response

┆Issue is synchronized with this Jira Improvement by Unito

[getsantry]

Assigning to @getsentry/support for routing ⏲️

[getsantry]

Routing to @getsentry/product-owners-alerts for triage ⏲️

[dalnoki]

Hi @yuval-sentry could you please check if you enabled the Crash Report Notifications" in Settings > Projects > [Project Name] > User Feedback? If yes, and it's still not working, would you mind sharing the alert rule so I can take a closer look at it? If you're not comfortable sharing it here, please open a ticket here