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It does not show me the whole list of phone lines. #17135

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2 tasks done
laurixia opened this issue May 16, 2024 · 8 comments
Closed
2 tasks done

It does not show me the whole list of phone lines. #17135

laurixia opened this issue May 16, 2024 · 8 comments
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@laurixia
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laurixia commented May 16, 2024

Code of Conduct

  • I agree to follow this project's Code of Conduct

Is there an existing issue for this?

  • I have searched the existing issues

Version

GLPI 10.0.14

Bug description

I have all my phone lines registered in the management/phone lines section but it does not show me the list of all the lines and when I search it only shows me the first result.

Search that should show me all:

lineas1vacia

Search that should show me items containing a 6 and only shows me one line:

image

Relevant log output

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Page URL

No response

Steps To reproduce

No response

Your GLPI setup information

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Anything else?

No response

@cconard96
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Please provide the GLPI setup information and logs requested and also test with plugins disabled to rule them out as the cause of the issue. It looks like you have at least one plugin enabled (Camera Input).

@laurixia
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I have deactivated the plugins as recommended, but I still have the same problem.
image

@trasher
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trasher commented May 16, 2024

It has also been asked to provide all required information.

@trasher
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trasher commented May 16, 2024

And also, please try with latest stable release.

@stonebuzz
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And try again with debug mode enabled, a missing result table seems to indicate an error (PHP or SQL).
Check GLPI logs when this page was displayed (files/_log/php-error.log / sql-error.log)

@laurixia
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laurixia commented May 17, 2024

I have found a way that shows me all the lines and is sorted by name. The bug occurs when sorting by user in the search.

image

That would be enough for me

@trasher
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trasher commented May 17, 2024

Requested information are not provided, closing.

@trasher trasher closed this as not planned Won't fix, can't repro, duplicate, stale May 17, 2024
@stonebuzz
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Should be fixed by -> #16872

Please update GLPI to the latest version to benefit from the fix

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