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I used to be more active here, but lately I've stopped. I've been wondering why, and after thinking about it I think it's because there have been a lot of "wall of text" messages coming in that make it extremely hard to catch up on unread messages (especially on mobile). When I encounter that I usually just close the workspace and move on. The Kotlin Slack has been more vocal about this and pushing the use of threads for those types of messages. Not sure if that would be helpful here, but it is something I noticed. I think this should go into something like a #meta channel, but there isn't one.
To address it, we discussed the following:
We document recommendations about asking questions in this and other channels:
We pin the guidelines in the channel and in the welcome message
We point people to the guidelines (which might be automated) and recommend updating for long messages.
We reserve the right to edit messages when needed and to delete duplicates
Draft recommendations
Use threads
Avoid posting the same question on multiple channels
In the first message, briefly describe the problem. Put all details/samples/logs in the thread responses
For short messages, use emojis when convenient: +1/-1/ack
Do not hesitate to edit an opening message or the context messages based on the discoveries. It is better than reposting the whole message
The text was updated successfully, but these errors were encountered:
oleg-nenashev
changed the title
Document best practices for community engagement on the #community-support Slack
Document best practices for Q&A on the #community-support Slack
Feb 28, 2024
As @eygraber wrote on Slack:
To address it, we discussed the following:
Draft recommendations
The text was updated successfully, but these errors were encountered: