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fix automatic status update trigger (פניה חדשה --> בטיפול) #74

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noamoss opened this issue Feb 29, 2020 · 0 comments
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noamoss commented Feb 29, 2020

  1. On the first intake talk, the agent starts running through the thread.
  2. After 2-3 questions the agent clicks on the "חזרה לרשימת הפונים" link.

In this phase, the status of the call should already be ("בטיפול") because a first input was submitted by the agent, but it is still "פניה חדשה":

image

It seems that the automatic status change is triggered when a first task is being marked as completed, instead of when agent submits first input.

this problem was found while performing QA over #65 fix, as you can see there, the described expected behavior was already implemented.

It reproduces #

@noamoss noamoss added the bug Something isn't working label Feb 29, 2020
@noamoss noamoss added this to To do in Report-it via automation Feb 29, 2020
@noamoss noamoss moved this from To do to Prioritized in Report-it Feb 29, 2020
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