tuya integration could not authenticate

[stamandr]

The problem

I keep getting " tuya integration could not authenticate: Authentication failed. Please re-authenticate". Once I re-authenticate it works for a day or two, then I get the message again. This has been going on for the last couple of months

What version of Home Assistant Core has the issue?

core-2024.4.4

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Supervised

Integration causing the issue

tuya

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

Logger: homeassistant.config_entries
Source: config_entries.py:575
First occurred: April 26, 2024 at 10:00:06 PM (1 occurrences)
Last logged: April 26, 2024 at 10:00:06 PM

Config entry 'redacted@gmail.com' for tuya integration could not authenticate: Authentication failed. Please re-authenticate

Additional information

No response

[home-assistant]

Hey there @tuya, @zlinoliver, @frenck, mind taking a look at this issue as it has been labeled with an integration (tuya) you are listed as a code owner for? Thanks!

Code owner commands

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• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign tuya Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
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[ObviousInvestor]

This just started happening to me too. Same issue.

[mrmiui]

Issue with Tuya integration here too. Have had it installed and working for many months.
Integration error message is "Failed to set up"

When I try to reconfigure I get a Tuya QR code that is supposed to be scanned with Tuya Smart app. But Tuya Smart app will not approve QR code, error here is QR code too old.

Working now after finally figuring out how to reenable integration through Toya Smart app

[serot23]

Issue with Tuya integration here too. Have had it installed and working for many months. Integration error message is "Failed to set up" When I try to reconfigure I get a Tuya QR code that is supposed to be scanned with Tuya Smart app. But Tuya Smart app will not approve QR code, error here is QR code too old.

You need to press submit in HA, and then it generates a new qr code, it will show a error in red above the qr, but just ignore, rescan and press submit, it will be working for a day

[stamandr]

In my case the integrating works. I just keep getting this every couple of day or so, " tuya integration could not authenticate: Authentication failed. Please re-authenticate".

[RogerWise]

New user here.
I was having this issue since I got HA and then I tried disabling "automatically poll for updates" in Tuya integration settings. It seems to work so far, about a week.
If this is how it's going to be I might get rid of Tuya.

[serot23]

New user here. I was having this issue since I got HA and then I tried disabling "automatically poll for updates" in Tuya integration settings. It seems to work so far, about a week. If this is how it's going to be I might get rid of Tuya.

Thanks, will try this one. I have only 6 tuya wifi devices, so i don't want to hack everything into something else and local tuya and tuya local where both very slow for me. It took a minute sometimes to turn on a light, and with tuya or smartlife integration it is instant. I just wait to the devices die, so i can replace them for zigbee

[stamandr]

New user here. I was having this issue since I got HA and then I tried disabling "automatically poll for updates" in Tuya integration settings. It seems to work so far, about a week. If this is how it's going to be I might get rid of Tuya.

Thanks, will try this one. I have only 6 tuya wifi devices, so i don't want to hack everything into something else and local tuya and tuya local where both very slow for me. It took a minute sometimes to turn on a light, and with tuya or smartlife integration it is instant. I just wait to the devices die, so i can replace them for zigbee

After seeing your post, I thought I would give it a try. Sorry it doesn't work for me...

[serot23]

New user here. I was having this issue since I got HA and then I tried disabling "automatically poll for updates" in Tuya integration settings. It seems to work so far, about a week. If this is how it's going to be I might get rid of Tuya.

Thanks, will try this one. I have only 6 tuya wifi devices, so i don't want to hack everything into something else and local tuya and tuya local where both very slow for me. It took a minute sometimes to turn on a light, and with tuya or smartlife integration it is instant. I just wait to the devices die, so i can replace them for zigbee

After seeing your post, I thought I would give it a try. Sorry it doesn't work for me...

It worked for me for couple days and than it asked for it again. But its better than before where i had to do it for 2 times a day. I have already replaced one device for zigbee so one more problem less for me. Try rebooting your system not only restarting HA

[stamandr]

New user here. I was having this issue since I got HA and then I tried disabling "automatically poll for updates" in Tuya integration settings. It seems to work so far, about a week. If this is how it's going to be I might get rid of Tuya.

Thanks, will try this one. I have only 6 tuya wifi devices, so i don't want to hack everything into something else and local tuya and tuya local where both very slow for me. It took a minute sometimes to turn on a light, and with tuya or smartlife integration it is instant. I just wait to the devices die, so i can replace them for zigbee

After seeing your post, I thought I would give it a try. Sorry it doesn't work for me...

It worked for me for couple days and than it asked for it again. But its better than before where i had to do it for 2 times a day. I have already replaced one device for zigbee so one more problem less for me. Try rebooting your system not only restarting HA

A reboot is only temporary. Also, sometimes it works, but most of the time it doesn't. I already have dozens of Zigbee and Zwave devices. But, unfortunately many Tuya devices as well. Hopefully this will get fixed soon...

[jonwaland]

possibly related - #115344