no supervisor internet connection - On installation.

[RichardPar]

Describe the issue you are experiencing

Doing a new install on a Khadas VIM Debian12 - The installer does not progress - complaining about Internet. Is there a qualification on what is needed for internet to be detected correctly?

I can Ping, DNS etc etc all just fine.. Date and time is correct and NTP synced

root@debian12:~# ping 4.2.2.1
PING 4.2.2.1 (4.2.2.1) 56(84) bytes of data.
64 bytes from 4.2.2.1: icmp_seq=1 ttl=59 time=11.1 ms
64 bytes from 4.2.2.1: icmp_seq=2 ttl=59 time=11.1 ms
^C
--- 4.2.2.1 ping statistics ---
2 packets transmitted, 2 received, 0% packet loss, time 1002ms
rtt min/avg/max/mdev = 11.057/11.064/11.071/0.007 ms
root@debian12:~#

root@debian12:~# ping www.sky.com
PING e1264.g.akamaiedge.net (23.43.76.120) 56(84) bytes of data.
64 bytes from a23-43-76-120.deploy.static.akamaitechnologies.com (23.43.76.120): icmp_seq=1 ttl=57 time=10.9 ms
64 bytes from a23-43-76-120.deploy.static.akamaitechnologies.com (23.43.76.120): icmp_seq=2 ttl=57 time=10.5 ms
64 bytes from a23-43-76-120.deploy.static.akamaitechnologies.com (23.43.76.120): icmp_seq=3 ttl=57 time=11.4 ms
64 bytes from a23-43-76-120.deploy.static.akamaitechnologies.com (23.43.76.120): icmp_seq=4 ttl=57 time=11.5 ms
64 bytes from a23-43-76-120.deploy.static.akamaitechnologies.com (23.43.76.120): icmp_seq=5 ttl=57 time=11.3 ms
64 bytes from a23-43-76-120.deploy.static.akamaitechnologies.com (23.43.76.120): icmp_seq=6 ttl=57 time=11.1 ms
64 bytes from a23-43-76-120.deploy.static.akamaitechnologies.com (23.43.76.120): icmp_seq=7 ttl=57 time=11.1 ms
^C
--- e1264.g.akamaiedge.net ping statistics ---
7 packets transmitted, 7 received, 0% packet loss, time 6010ms
rtt min/avg/max/mdev = 10.538/11.096/11.493/0.297 ms

Thanks
Richard

What type of installation are you running?

Home Assistant Supervised

Which operating system are you running on?

Debian

Steps to reproduce the issue

...

Anything in the Supervisor logs that might be useful for us?

HA fails to install

System Health information

2024-05-17T12:22:35.731945+01:00 debian12 avahi-daemon[830]: Leaving mDNS multicast group on interface eth0.IPv6 with address fe80::154b:7c26:f590:7068.
2024-05-17T12:22:35.733192+01:00 debian12 avahi-daemon[830]: Joining mDNS multicast group on interface eth0.IPv6 with address fde5:5fc4:30d8:c02e:5ed8:f2af:62ff:7efa.
2024-05-17T12:22:35.733643+01:00 debian12 avahi-daemon[830]: Registering new address record for fde5:5fc4:30d8:c02e:5ed8:f2af:62ff:7efa on eth0.*.
2024-05-17T12:22:35.734069+01:00 debian12 avahi-daemon[830]: Withdrawing address record for fe80::154b:7c26:f590:7068 on eth0.
2024-05-17T12:22:38.731170+01:00 debian12 kernel: [   42.510247][0 T0     dh] cec: bad initiator with self 0x0
2024-05-17T12:22:38.883402+01:00 debian12 kernel: [   42.654076][0 T0     dh] cec: bad initiator with self 0x0
2024-05-17T12:22:39.050637+01:00 debian12 kernel: [   42.806196][0 T0     dh] cec: bad initiator with self 0x0
2024-05-17T12:22:39.122933+01:00 debian12 hassio_supervisor[1165]: #033[33m2024-05-17 12:22:39.109 WARNING (MainThread) [supervisor.jobs] 'Updater.fetch_data' blocked from execution, no su
pervisor internet connection#033[0m
2024-05-17T12:22:39.153291+01:00 debian12 hassio_supervisor[1165]: #033[32m2024-05-17 12:22:39.149 INFO (MainThread) [supervisor.docker.interface] Found None versions: [<AwesomeVersion Cal
Ver '2024.05.1'>, <AwesomeVersion SpecialContainer 'latest'>]#033[0m
2024-05-17T12:22:39.173325+01:00 debian12 hassio_supervisor[1165]: #033[32m2024-05-17 12:22:39.168 INFO (MainThread) [supervisor.plugins.base] No cli plugin Docker image None found.#033[0m
2024-05-17T12:22:39.175016+01:00 debian12 hassio_supervisor[1165]: #033[32m2024-05-17 12:22:39.170 INFO (MainThread) [supervisor.plugins.base] Setup cli plugin#033[0m
2024-05-17T12:22:44.194645+01:00 debian12 hassio_supervisor[1165]: #033[33m2024-05-17 12:22:44.187 WARNING (MainThread) [supervisor.jobs] 'Updater.fetch_data' blocked from execution, no su
pervisor internet connection#033[0m
2024-05-17T12:22:44.195749+01:00 debian12 hassio_supervisor[1165]: #033[33m2024-05-17 12:22:44.187 WARNING (MainThread) [supervisor.plugins.base] Error on installing cli plugin, retrying in 30sec

### Supervisor diagnostics

_No response_

### Additional information

None

[RichardPar]

Dont know if its relevant... but it adds 3 DNS servers - and then complains there are no DNS servers specified.

this normal?

root@debian12:/var/log# wget https://checkonline.home-assistant.io/online.txt
--2024-05-17 13:02:21--  https://checkonline.home-assistant.io/online.txt
Resolving checkonline.home-assistant.io (checkonline.home-assistant.io)... 104.26.4.238, 104.26.5.238, 172.67.68.90, ...
Connecting to checkonline.home-assistant.io (checkonline.home-assistant.io)|104.26.4.238|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 25 [text/plain]
Saving to: ‘online.txt’

online.txt                                     100%[====================================================================================================>]      25  --.-KB/s    in 0s

2024-05-17 13:02:21 (3.95 MB/s) - ‘online.txt’ saved [25/25]

root@debian12:/var/log# cat online.txt
NetworkManager is online
root@debian12:/var/log#

2024-05-17T12:22:33.780461+01:00 debian12 avahi-daemon[830]: Joining mDNS multicast group on interface eth0.IPv4 with address 192.168.10.147.
2024-05-17T12:22:33.780828+01:00 debian12 systemd-resolved[751]: eth0: Bus client set MulticastDNS setting: yes
2024-05-17T12:22:33.781262+01:00 debian12 avahi-daemon[830]: New relevant interface eth0.IPv4 for mDNS.
2024-05-17T12:22:33.781491+01:00 debian12 avahi-daemon[830]: Registering new address record for 192.168.10.147 on eth0.IPv4.
2024-05-17T12:22:33.784133+01:00 debian12 systemd-resolved[751]: eth0: Bus client set default route setting: yes
2024-05-17T12:22:33.793294+01:00 debian12 systemd-resolved[751]: eth0: Bus client set DNS server list to: 192.168.10.254, 4.2.2.1, 8.8.8.8
2024-05-17T12:22:33.800534+01:00 debian12 NetworkManager[887]: <info>  [1715944953.7958] device (eth0): state change: ip-config -> ip-check (reason 'none', sys-iface-state: 'managed')
2024-05-17T12:22:33.802653+01:00 debian12 NetworkManager[887]: <info>  [1715944953.8022] device (eth0): state change: ip-check -> secondaries (reason 'none', sys-iface-state: 'managed')
2024-05-17T12:22:33.812634+01:00 debian12 NetworkManager[887]: <info>  [1715944953.8030] device (eth0): state change: secondaries -> activated (reason 'none', sys-iface-state: 'managed')
2024-05-17T12:22:33.813255+01:00 debian12 NetworkManager[887]: <info>  [1715944953.8043] manager: NetworkManager state is now CONNECTED_SITE
2024-05-17T12:22:33.813723+01:00 debian12 NetworkManager[887]: <info>  [1715944953.8053] device (eth0): Activation: successful, device activated.
2024-05-17T12:22:33.814021+01:00 debian12 hassio_supervisor[1165]: #033[32m2024-05-17 12:22:33.811 INFO (MainThread) [supervisor.host.network] Updating local network information#033[0m
2024-05-17T12:22:33.818529+01:00 debian12 systemd-resolved[751]: Using degraded feature set UDP instead of UDP+EDNS0 for DNS server 192.168.10.254.
2024-05-17T12:22:33.851320+01:00 debian12 NetworkManager[887]: <info>  [1715944953.8510] manager: NetworkManager state is now CONNECTED_GLOBAL
2024-05-17T12:22:33.970569+01:00 debian12 nm-dispatcher[1776]: Dropped protocol specifier '.inet' from 'eth0.inet'. Using 'eth0' (ifindex=3).
2024-05-17T12:22:33.970738+01:00 debian12 nm-dispatcher[1776]: No DNS servers specified, refusing operation.
2024-05-17T12:22:34.073661+01:00 debian12 hassio_supervisor[1165]: #033[32m2024-05-17 12:22:34.070 INFO (MainThread) [supervisor.host.apparmor] Loading AppArmor Profiles: {'hassio-supervisor'}#033[0m
2024-05-17T12:22:34.074542+01:00 debian12 os-agent[814]: INFO: 2024/05/17 12:22:34 apparmor.go:45: Load AppArmor profile '/usr/share/hassio/apparmor/hassio-supervisor'.
2024-05-17T12:22:34.081438+01:00 debian12 nm-dispatcher[1818]: Dropped protocol specifier '.inet6' from 'eth0.inet6'. Using 'eth0' (ifindex=3).
2024-05-17T12:22:34.081715+01:00 debian12 nm-dispatcher[1818]: No DNS servers specified, refusing operation.
2024-05-17T12:22:34.091482+01:00 debian12 os-agent[814]: INFO: 2024/05/17 12:22:34 apparmor.go:53: Load profile '/usr/share/hassio/apparmor/hassio-supervisor':

[RichardPar]

UPDATE : The hassio_supervisor container is not getting the DNS server entries for some reason

NEXT: HomeAssistant says its unhealthy - how can I debug what the real reason is?

update:
2024-05-17 19:33:01.620 INFO (MainThread) [supervisor.api] Starting API on 172.30.32.2
2024-05-17 19:33:01.831 CRITICAL (MainThread) [supervisor.core] Fatal error happening on load Task <coroutine object HardwareManager.load at 0x7f8dad5780>: 'utf-8' codec can't decode byte 0x9f in position 7: invalid start byte
2024-05-17 19:33:01.836 INFO (MainThread) [supervisor.dbus.manager] Connected to system D-Bus.