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There is no user account on https://accounts.jenkins.io for either the user name "swarnaprava" or for the email address "sprava198@gmail.com". Since there is no account with that name, the Jenkins infrastructure help desk can't assist with a password reset.
You'll need to contact the administrators of the Jenkins controller for their help with the user account. It is not an account in the Jenkins infrastructure.
Type(s) of account issue
I've lost my password, I didn't receive any email
Summary
No response
jenkins.io account username
swarnaprava
jenkins.io account email
sprava198@gmail.com
Which URL are you trying to login at?
https://issues.jenkins.io/login.jsp
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