| title | ms.custom | ms.date | ms.reviewer | ms.suite | ms.technology | author | ms.author | ms.manager | search.audienceType | search.app | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Collaborate in mixed reality with Field Service, Remote Assist, and HoloLens | MicrosoftDocs |
dyn365-fieldservice |
9/24/2018 |
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FieldServiceDave |
FieldServiceDave |
shellyhaverkamp |
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Empower field technicians to solve problems faster by pairing the Field Service business application with the Dynamics 365 Remote Assist mixed reality app. With heads-up, hands-free video calling on Microsoft HoloLens, technicians using Remote Assist are able to collaborate with remote experts on a computer or a mobile device to troubleshoot issues in context.
The field technician can view field service bookings from Remote Assist and call the recommended expert. This capability enables heads-up, hands-free calling through HoloLens in the context.
To learn more about using the Field Service application with Remote Assist, see the Remote Assist user guide.