Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

RECOVERY Alerts sent when delay should of prevented this #16015

Open
kiwilad-nz opened this issue May 3, 2024 · 0 comments
Open

RECOVERY Alerts sent when delay should of prevented this #16015

kiwilad-nz opened this issue May 3, 2024 · 0 comments

Comments

@kiwilad-nz
Copy link

The problem

The device down due to ICMP is sending recovery alerts even though the rule essentially has not sent the device down alert due to recovering within the delay. This is happening across all devices and thus creates unneeded duplicate tickets. We have to disable recovery alerts for this rule due to this triggering to often.

This appears to only be happening with this particular rule.

Screenshot 2024-05-04 011013

Screenshot 2024-05-04 011556

Output of ./validate.php

7b8fe26f5eaa:/opt/librenms# su librenms
/opt/librenms $ ./validate.php
===========================================
Component | Version
--------- | -------
LibreNMS  | 24.3.0 (2024-04-07T00:24:16+13:00)
DB Schema | 2024_02_07_151845_custom_map_additions (291)
PHP       | 8.2.17
Python    | 3.11.8
Database  | MariaDB 10.5.24-MariaDB-1:10.5.24+maria~ubu2004
RRDTool   | 1.8.0
SNMP      | 5.9.4
===========================================

[OK]    Installed from the official Docker image; no Composer required
[OK]    Database connection successful
[OK]    Database Schema is current
[OK]    SQL Server meets minimum requirements
[OK]    lower_case_table_names is enabled
[OK]    MySQL engine is optimal
[OK]    Database and column collations are correct
[OK]    Database schema correct
[OK]    MySQL and PHP time match
[OK]    Distributed Polling setting is enabled globally
[OK]    Connected to rrdcached
[OK]    Active pollers found
[OK]    Dispatcher Service is enabled
[OK]    Locks are functional
[OK]    No python wrapper pollers found
[OK]    Redis is functional
[WARN]  IPv6 is disabled on your server, you will not be able to add IPv6 devices.
[OK]    rrdtool version ok
[OK]    Connected to rrdcached
[WARN]  Updates are managed through the official Docker image

What was the last working version of LibreNMS?

No response

Anything in the logs that might be useful for us?

2024-05-04 00:10:18	alert	TGL24X7_JRD-CPS01	Issued recovery for rule 'Device Down (ICMP)' to transport 'pagerduty'	System
2024-05-04 00:10:17	alert	TGL24X7_JRD-CPS01	Issued recovery for rule 'Device Down (ICMP)' to transport 'msteams'	System
2024-05-04 00:10:09	alert	TGL24X7_JRD-CPS01	Issued recovery for rule 'Device Down (ICMP)' to transport 'mail'	System
2024-05-04 00:09:22	up	TGL24X7_JRD-CPS01	Device status changed to Up from icmp check by NMP02.	System
2024-05-04 00:08:11	down	TGL24X7_JRD-CPS01	Device status changed to Down from icmp check by NMP02.
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

1 participant