RetryCount does not seem to work

[xasz]

What's going on?

Hello,

we have a quite large PRTG Installation and sometimes it takes a long time that the prtg api does it thing ;)
No i tried to set RetryCount and RetryDelay higher but it does not seem to work:

I set RetryCount and RetryDelay to 20:
Connect-PrtgServer "https://$($PRTGServer):$($PRTGPort)" (New-Credential $PRTGUser $PRTGPassHash) -PassHash -RetryCount 20 -RetryDelay 20
And now i expected that i see something like Retries remaining 20 instead of 4 ?

Am i just doing it wrong?

thank you, best regards
xasz

Due Dilligance

• It wasn't covered by the wiki, I swear!
• I have tried doing some basic research on this issue but haven't been able to come up with anything. Please help!

[lordmilko]

I'm unable to reproduce this issue. Are you able to confirm what version of PrtgAPI you're running?

Has the above screenshot been manipulated, or is it the output of a script? (as opposed to raw commands being typed in a PowerShell prompt)

Can you also please provide the output of Get-PrtgClient -Diagnostic

[xasz]

The screenshot is not manipulated in any form. It was just a half output of the get-prtgclient.

Sure, here we go with some additional informations:

Get-PrtgClient -Diagnostic

PSVersion      : 5.1.17763.2803
PSEdition      : Desktop
OS             : Microsoft Windows Server 2019 Standard
PrtgAPIVersion : 0.9.17
Culture        : de-DE
CLRVersion     : .NET Framework 4.7.2 (461814)
PrtgVersion    : 22.2.76.1705
PrtgLanguage   : german.lng

The "call" of the actual Add-Sensor/Add-Device Sensor is quite complex and i just can't copy paste it in three lines.

This is my Setup:

Script: Update-PRTGDevices.ps1

Import-Module prtghelper.psm1 -force # This is a custom helper module for us internal to share some methods between scripts
Connect-PrtgServer "https://$($PRTGServer):$($PRTGPort)" (New-Credential $PRTGUser $PRTGPassHash) -PassHash -RetryCount 50 -RetryDelay 50
# Gather some devices from the crm
foreach($erpdevice in $erpdevices){
   $myDevice = Set-PRTGDevice -Parent $someParentGroup -ERPDevice $erpdevice
  # now we add / replace some sensors with the "same" method as on the the device.
}

Custom Module: prtghelper.psm1

function Set-PRTGDevice{
   param($Parent, $ERPDevice)
       $device = $Parent | Get-Device -Name $DeviceName 
# Sometimes this just return nothing even if there is a correct device
    if(($device | Measure-Object).Count -gt 0){
        if(($device | Measure-Object).Count -gt 1){
            throw "$DeviceName in $($Parent.Name) not unique"
        }
        $device | Set-ObjectProperty Host $Hostname
    }else{
        $device = $Parent | Add-Device $DeviceName $($Hostname)  
         # THIS will "fail" and take aged on adding multiple devices. and i return a wrong result
    }
    return $device
}