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get-sensor error with filter on tag 'imap' #317

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senhub-io opened this issue Dec 15, 2022 · 13 comments
Open

get-sensor error with filter on tag 'imap' #317

senhub-io opened this issue Dec 15, 2022 · 13 comments
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bug Issues that have been confirmed to be bugs in PrtgAPI and will be fixed in a future version

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@senhub-io
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Describe the bug

Hello,

When I request my prtg core with this request I get an unexpected error.

Thank you for your help,

Matthieu

Steps to reproduce

Get-Sensor -Type IMAP

Get-Sensor: Input string was not in a correct format.

What is the output of 'Get-PrtgClient -Diagnostic'?

Get-PrtgClient -Diagnostic

PSVersion      : 7.2.1
PSEdition      : Core
OS             : Darwin 22.1.0 Darwin Kernel Version 22.1.0: Sun Oct  9 20:14:54 PDT 2022; 
                 root:xnu-8792.41.9~2/RELEASE_X86_64
PrtgAPIVersion : 0.9.17
Culture        : fr-FR
CLRVersion     : .NETCoreApp,Version=v6.0
PrtgVersion    : 22.3.79.2108
PrtgLanguage   : french.lng

Additional context

No response
@senhub-io senhub-io added the alleged-bug Bugs raised by people helpfully using the Bug Report template! label Dec 15, 2022
@lordmilko
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Can you please reproduce the issue and provide the output of $error[0].Exception.StackTrace

@senhub-io
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PS> Get-Sensor -Type IMAP
Get-Sensor: Input string was not in a correct format.

PS> $error[0].Exception.StackTrace
at System.Number.ThrowOverflowOrFormatException(ParsingStatus status, TypeCode type)
at PrtgAPI.SensorOrDeviceOrGroupOrProbe.set_inheritInterval(String value)
at ReadSensor(Closure , XmlExpressionSerializerImpl , XmlReader , Boolean )
at ReadTableData1(Closure , XmlExpressionSerializerImpl , XmlReader , Boolean ) at ReadTableData1Outer(Closure , XmlExpressionSerializerImpl , XmlReader , Boolean )
at PrtgAPI.Request.Serialization.XmlExpressionSerializerImpl.Deserialize[T](Boolean validateValueTypes)
at PrtgAPI.Request.Serialization.XmlExpressionSerializer.Deserialize[T](XmlReader reader, Boolean validateValueTypes)
at PrtgAPI.Request.Serialization.XmlEngine.DeserializeTable[T](XmlReader reader, Boolean validateValueTypes)
at PrtgAPI.Request.ObjectEngine.<>c__DisplayClass8_01.<GetObjectsRaw>b__0() at PrtgAPI.Request.ObjectEngine.ParseInvalidXml[T](Func1 action)
at PrtgAPI.Request.ObjectEngine.GetObjectsRaw[T](IXmlParameters parameters, Action1 responseValidator, Func2 responseParser, Boolean validateValueTypes, CancellationToken token)
at PrtgAPI.Request.ObjectEngine.GetObjects[T](IXmlParameters parameters, Action1 responseValidator, Boolean validateValueTypes, CancellationToken token) at PrtgAPI.PowerShell.Base.PrtgTableCmdlet2.GetObjectsInternal(TParam parameters)
at PrtgAPI.PowerShell.Cmdlets.GetSensor.GetObjectsInternal(SensorParameters parameters)
at PrtgAPI.PowerShell.Base.PrtgTableCmdlet2.GetObjectsAndAdditionalRecords(TParam parameters) at PrtgAPI.PowerShell.Base.PrtgTableCmdlet2.GetObjectsWhenNotStreaming(TParam parameters)
at PrtgAPI.PowerShell.Base.PrtgTableCmdlet2.GetObjects(TParam parameters) at PrtgAPI.PowerShell.Base.PrtgTableCmdlet2.GetRecordsInternal(TParam parameters)
at PrtgAPI.PowerShell.Base.PrtgTableCmdlet`2.ProcessRecordEx()
at PrtgAPI.PowerShell.Base.PrtgCmdlet.ExecuteWithCoreState(Action action)
at PrtgAPI.PowerShell.Base.PrtgCmdlet.ProcessRecord()
at System.Management.Automation.Cmdlet.DoProcessRecord()
at System.Management.Automation.CommandProcessor.ProcessRecord()

@lordmilko
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Can you do

Set-PrtgClient -LogLevel Response

Get-Sensor -Type IMAP

@senhub-io
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PS /> Set-PrtgClient -LogLevel Response

PS /> Get-Sensor -Type IMAP
Get-Sensor: Input string was not in a correct format.

@senhub-io
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PS /> get-prtgclient

Server : *
UserName : *
PassHash : *
Version : 22.3.79.2108
RetryCount : 1
RetryDelay : 3
LogLevel : Response

@lordmilko
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Apologies, I wrote the command wrong, it should be

Set-PrtgClient -LogLevel Response

Get-Sensor -Type IMAP -Verbose

@senhub-io
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senhub-io commented Dec 15, 2022 •
edited by lordmilko

Here is a shortened answer:

VERBOSE: Get-Sensor: <?xml version="1.0" encoding="UTF-8"?>
  <sensors totalcount="122" listend="1">
   <prtg-version>22.3.79.2108</prtg-version>

<item>
 <objid>34245</objid>
 <name>CBARQ01 - SRV-GENAPI - Acronis</name>
 <probe>CBARQ01 - ETUDE BARQ ET DEBIERRE - SRV-DC</probe>
 <group>Réseau LAN</group>
 <favorite>&lt;span class=&quot;objectisnotfavorite icon-gray ui-icon ui-icon-flag&quot; title=&quot;Marquer/Retirer comme favori&quot; id=&quot;fav-34245&quot; onclick=&quot;_Prtg.objectTools.faveObject.call(this,34245,&apos;toggle&apos;);return false;&quot;&gt;&lt;/span&gt;</favorite>
 <favorite_raw>0</favorite_raw>
 <lastvalue>12 913 ms</lastvalue>
 <lastvalue_raw>12913.0000</lastvalue_raw>
 <device>CBARQ01 - Sauvegarde Locale</device>
 <downtime>18,8508%</downtime>
 <downtime_raw>000000000188508</downtime_raw>
 <downtimetime>11 j</downtimetime>
 <downtimetime_raw>000000000953853</downtimetime_raw>
 <downtimesince/>
 <uptime>81,1492%</uptime>
 <uptime_raw>000000000811492</uptime_raw>
 <uptimetime>47 j</uptimetime>
 <uptimetime_raw>000000004106163</uptimetime_raw>
 <uptimesince>45 j</uptimesince>
 <uptimesince_raw>000000003895073</uptimesince_raw>
 <knowntime>23%</knowntime>
 <knowntime_raw>000000000000000</knowntime_raw>
 <cumsince>29/03/2022 12:25:12 &lt;span class=&quot;percent&quot;&gt;[il y a 261 j]&lt;/span&gt;</cumsince>
 <cumsince_raw>44649.4341692940</cumsince_raw>
 <lastcheck>15/12/2022 10:00:13 &lt;span class=&quot;percent&quot;&gt;[il y a 2 h 16 min.]&lt;/span&gt;</lastcheck>
 <lastcheck_raw>44910.3751607523</lastcheck_raw>
 <lastup>15/12/2022 10:00:13 &lt;span class=&quot;percent&quot;&gt;[il y a 2 h 16 min.]&lt;/span&gt;</lastup>
 <lastup_raw>44910.3751607523</lastup_raw>
 <lastdown>31/10/2022 10:18:24 &lt;span class=&quot;percent&quot;&gt;[il y a 45 j]&lt;/span&gt;</lastdown>
 <lastdown_raw>44865.3877780903</lastdown_raw>
 <minigraph>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0|0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</minigraph>
 <schedule>Sauvegardes du Mardi au Samedi</schedule>
 <basetype>sensor</basetype>
 <baselink>/sensor.htm?id=34245</baselink>
 <baselink_raw>34245</baselink_raw>
 <notifiesx>Hérité</notifiesx>
 <notifiesx_raw>Inherited</notifiesx_raw>
 <intervalx>@32400</intervalx>
 <intervalx_raw>0000086400</intervalx_raw>
 <access>Accès illimité</access>
 <access_raw>0000000400</access_raw>
 <dependency>Parent</dependency>
 <dependency_raw>CBARQ01 - Sauvegarde Locale</dependency_raw>
 <position>30</position>
 <position_raw>0000000030</position_raw>
 <status>OK </status>
 <status_raw>3</status_raw>
 <priority>3</priority>
 <message>&lt;div class=&quot;status&quot;&gt;OK&lt;div class=&quot;moreicon&quot;&gt;&lt;/div&gt;&lt;/div&gt;</message>
 <message_raw>OK</message_raw>
 <parentid>34242</parentid>
 <tags>imapsensor mailsensor</tags>
 <type>IMAP</type>
 <type_raw>imap</type_raw>
 <active>True</active>
 <active_raw>-1</active_raw>
</item>
<item>
  <objid>34246</objid>
  <name>CBARQ01 - SRV-SOFT - Acronis</name>
  <probe>CBARQ01 - ETUDE BARQ ET DEBIERRE - SRV-DC</probe>
  <group>Réseau LAN</group>
  <favorite>&lt;span class=&quot;objectisnotfavorite icon-gray ui-icon ui-icon-flag&quot; title=&quot;Marquer/Retirer comme favori&quot; id=&quot;fav-34246&quot; onclick=&quot;_Prtg.objectTools.faveObject.call(this,34246,&apos;toggle&apos;);return false;&quot;&gt;&lt;/span&gt;</favorite>
  <favorite_raw>0</favorite_raw>
  <lastvalue>5 118 ms</lastvalue>
  <lastvalue_raw>5118.0000</lastvalue_raw>
  <device>CBARQ01 - Sauvegarde Locale</device>
  <downtime>14,4710%</downtime>
  <downtime_raw>000000000144710</downtime_raw>
  <downtimetime>8 j 9 h</downtimetime>
  <downtimetime_raw>000000000723763</downtimetime_raw>
  <downtimesince/>
  <uptime>85,5290%</uptime>
  <uptime_raw>000000000855290</uptime_raw>
  <uptimetime>49 j</uptimetime>
  <uptimetime_raw>000000004277710</uptimetime_raw>
  <uptimesince>45 j</uptimesince>
  <uptimesince_raw>000000003895046</uptimesince_raw>
  <knowntime>23%</knowntime>
  <knowntime_raw>000000000000000</knowntime_raw>
  <cumsince>29/03/2022 12:10:29 &lt;span class=&quot;percent&quot;&gt;[il y a 261 j]&lt;/span&gt;</cumsince>
  <cumsince_raw>44649.4239471528</cumsince_raw>
  <lastcheck>15/12/2022 10:00:06 &lt;span class=&quot;percent&quot;&gt;[il y a 2 h 16 min.]&lt;/span&gt;</lastcheck>
  <lastcheck_raw>44910.3750705324</lastcheck_raw>
  <lastup>15/12/2022 10:00:06 &lt;span class=&quot;percent&quot;&gt;[il y a 2 h 16 min.]&lt;/span&gt;</lastup>
  <lastup_raw>44910.3750705324</lastup_raw>
  <lastdown>31/10/2022 10:18:51 &lt;span class=&quot;percent&quot;&gt;[il y a 45 j]&lt;/span&gt;</lastdown>
  <lastdown_raw>44865.3880941204</lastdown_raw>
  <minigraph>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0|0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</minigraph>
  <schedule>Sauvegardes du Mardi au Samedi</schedule>
  <basetype>sensor</basetype>
  <baselink>/sensor.htm?id=34246</baselink>
  <baselink_raw>34246</baselink_raw>
  <notifiesx>Hérité</notifiesx>
  <notifiesx_raw>Inherited</notifiesx_raw>
  <intervalx>@32400</intervalx>
  <intervalx_raw>0000086400</intervalx_raw>
  <access>Accès illimité</access>
  <access_raw>0000000400</access_raw>
  <dependency>Parent</dependency>
  <dependency_raw>CBARQ01 - Sauvegarde Locale</dependency_raw>
  <position>40</position>
  <position_raw>0000000040</position_raw>
  <status>OK </status>
  <status_raw>3</status_raw>
  <priority>3</priority>
  <message>&lt;div class=&quot;status&quot;&gt;OK&lt;div class=&quot;moreicon&quot;&gt;&lt;/div&gt;&lt;/div&gt;</message>
  <message_raw>OK</message_raw>
  <parentid>34242</parentid>
  <tags>imapsensor mailsensor</tags>
  <type>IMAP</type>
  <type_raw>imap</type_raw>
  <active>True</active>
  <active_raw>-1</active_raw>
 </item>
</sensors>

@lordmilko
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The issue appears to be that the <intervalx> of these sensors has a leading @ sign

  <intervalx>@32400</intervalx>

What does the scanning interval show as in the PRTG UI? And does this scanning interval configured inherit from a parent object, or is it directly defined on these sensors?

Do you have this issue retrieving other sensor types?

@lordmilko lordmilko added bug Issues that have been confirmed to be bugs in PrtgAPI and will be fixed in a future version and removed alleged-bug Bugs raised by people helpfully using the Bug Report template! labels Dec 15, 2022
@senhub-io
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senhub-io commented Dec 15, 2022 •
edited

The scanning interval is configured on the sensor with a specific format to plane a unique check based on an hour.

ex: "@ UTC 09:00"

And no, with other sensor type it works well.

@lordmilko
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Are you able to show a screenshot of how you configured it to scan "@ UTC 09:00" in the user interface of PRTG?

@senhub-io
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senhub-io commented Dec 16, 2022 •
edited

https://kb.paessler.com/en/topic/3723-can-i-set-a-sensor-to-run-at-a-specific-time

Capture d’écran 2022-12-15 à 16 20 16

@lordmilko
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Thanks @senhub-io,

I was not aware of this feature; I will have to look at how to deal with this; in the meantime, you can potentially still retrieve objects set to run at specific times by doing Get-Object -Type imap

@senhub-io
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you're welcome!

In the meantime we used the native APIs. Thank you!

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@lordmilko @senhub-io