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Driver store explorer incorrectly chooses newest ntprint driver when selecting old drivers #214

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Bamajon1974 opened this issue Jan 28, 2023 · 8 comments

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@Bamajon1974
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Driver Store Explorer version 11.92.0

When Selecting Old Drivers(s): Driver Store Explorer incorrectly chooses latest version of ntprint.inf (v906) as opposed to older version of driver (v1806). Please see attached screenshot. Can this issue be fixed please?

Thanks!
driver

@lostindark
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How do you determine which one is newer? They both have the same date, and 1806 has a higher version number.

@Bamajon1974
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In the Printers section, there are two ntprint.inf files. One is v10.0.19041.906 and the other is 10.0.19041.1806. Both have the same date. Select Old Drivers button selects the newer file but neither can be forcefully deleted. Perhaps both are needed by the OS?

I am running Win10 Education, v22H2.

Thanks!

@MELERIX
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MELERIX commented Mar 14, 2023

10.0.19041.906 is the older version.

@Bamajon1974
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Ahh so maybe if the version number is written as 10.0.19041.0906 now it looks older than 10.0.19041.1806. At any rate, the DSE still won't let me delete the older version When checking "force deletion" and clicking "Delete Driver(s)", I get an error message "Error removing ntprint.inf (oem22.inf) from driver store. Perhaps both versions are needed by my printer? Dell C2660dn Color Laser PCL6.

@MELERIX
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MELERIX commented Mar 30, 2023

Ahh so maybe if the version number is written as 10.0.19041.0906 now it looks older than 10.0.19041.1806. At any rate, the DSE still won't let me delete the older version When checking "force deletion" and clicking "Delete Driver(s)", I get an error message "Error removing ntprint.inf (oem22.inf) from driver store. Perhaps both versions are needed by my printer? Dell C2660dn Color Laser PCL6.

try in Windows safe mode.

@Bamajon1974
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Still won't remove when booting into safe mode. I did check and that ntprint.inf file in C:\Windows\System32\DriverStore\FileRepository\ntprint.inf_x86_c62e9f8067f98247 directory has SYSTEM owner and standard admin privileges won't remove. I am wondering if I should just leave this file alone and just keep the older file?

@irwir
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irwir commented Dec 12, 2023

Select old drivers got 6 ntprint.inf files with different versions. None could be deleted; even with forced delete.
But Windows utility could remove these drivers with a command like this (maybe the /force option was unnecessary here):
pnputil /delete-driver oemXX.inf /force

@171252
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171252 commented May 20, 2024

Hello,
even with "Force delete" it does not delete and an error message appears.
grafik
Message:
grafik
Can I do something about this?

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5 participants