RDP Load Balance and Redirection Server

[DaveSchopp]

Expected Behavior

Expect the ability to specify the information in the Config that's found in .RDP files, specifically the alternate address, redirection server, workspace ID name, and load balance info, then connect successfully.

Current Behavior

I can enter the load balance info, not the other information. Connection to the server fails. A connection window appears and closes immediately.

Context

I’m trying to connect to a local server that has the following lines in the .RDP file (with obfuscation):

• alternate full address:s:serverA.domain.com
• use redirection server name:i:1
• workspace id:s:serverA.domain.com
• loadbalanceinfo:s:tsv://VMResource.1.VPN_A

This is the output from the “mRemoteNG Connection Manager.log” after including Debug message types in the Options.

2024-02-13 15:20:25,081 [11] INFO - Saving connections...
2024-02-13 15:20:25,129 [11] INFO - Successfully saved connections
2024-02-13 15:20:38,273 [1] DEBUG - Panel got focused: VDI-A
2024-02-13 15:20:38,328 [1] DEBUG - Panel got focused: VDI-A
2024-02-13 15:20:38,328 [1] DEBUG - Tab got focused: VDI-A
2024-02-13 15:20:38,330 [1] DEBUG - Requesting RDP version: Highest. Using: Rdc9
2024-02-13 15:20:38,346 [1] INFO - RDP Setting Console switch for RDC 10.0.19041.
2024-02-13 15:20:38,347 [1] INFO - RDP Gateway is supported.
2024-02-13 15:20:38,448 [7] INFO - Saving connections...
2024-02-13 15:20:38,490 [1] WARN - Protocol Event Disconnected. Host: "serverA.domain.com"; Protocol: "RDP" Message: "An internal error has occurred."
2024-02-13 15:20:38,500 [7] INFO - Successfully saved connections
2024-02-13 15:20:38,519 [1] DEBUG - Panel got focused: VDI-A
2024-02-13 15:20:38,521 [21] INFO - Connection Event Closed
2024-02-13 15:20:38,521 [21] INFO - Connection to serverA.domain.com via RDP closed by user dschopp.
2024-02-13 15:20:38,527 [9] INFO - Saving connections...
2024-02-13 15:20:38,574 [9] INFO - Successfully saved connections
2024-02-13 15:20:49,305 [15] INFO - Saving connections...
2024-02-13 15:20:49,354 [15] INFO - Successfully saved connections

This was after I set “Use VM ID” to Yes and entered the serverA.domain.com name in the VM ID. (I was hoping this was the answer to my issue, but it was not).

2024-02-13 15:21:02,592 [1] DEBUG - Panel got focused: VDI-A
2024-02-13 15:21:02,632 [1] DEBUG - Panel got focused: VDI-A
2024-02-13 15:21:02,632 [1] DEBUG - Tab got focused: VDI-A
2024-02-13 15:21:02,634 [1] DEBUG - Requesting RDP version: Highest. Using: Rdc9
2024-02-13 15:21:02,650 [1] INFO - RDP Setting Console switch for RDC 10.0.19041.
2024-02-13 15:21:02,651 [1] INFO - RDP Gateway is supported.
2024-02-13 15:21:02,756 [15] INFO - Saving connections...
2024-02-13 15:21:02,806 [15] INFO - Successfully saved connections
2024-02-13 15:21:02,949 [1] WARN - Protocol Event Disconnected. Host: "serverA.domain.com"; Protocol: "RDP" Message: "An internal error has occurred."
2024-02-13 15:21:02,974 [1] DEBUG - Panel got focused: VDI-A
2024-02-13 15:21:02,977 [10] INFO - Connection Event Closed
2024-02-13 15:21:02,977 [10] INFO - Connection to serverA.domain.com via RDP closed by user dschopp.
2024-02-13 15:21:02,982 [8] INFO - Saving connections...
2024-02-13 15:21:03,036 [8] INFO - Successfully saved connections

Your Environment

• Version used: 1.77.3 (nightly build)
• Windows 10 Enterprise version 22H2 (OS Build 19045.3086)

[Kvarkas]

could you send example file (remove any of yours data just keep examples) will try to check (send to support@mremoteng.org)

[DaveSchopp]

Email with examples has been sent to your email address as requested.