-
Notifications
You must be signed in to change notification settings - Fork 9.3k
New issue
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
Braintree error : Exception message: Your payment could not be taken. Please try again or use a different payment method. Declined Trace: #38686
Comments
Hi @sumeetmagento. Thank you for your report.
Join Magento Community Engineering Slack and ask your questions in #github channel. |
Hi @engcom-Dash. Thank you for working on this issue.
|
We have noticed that this issue has not been updated since long time. Hence we assume that this issue is fixed now, so we are closing it. Please feel to raise a fresh ticket or reopen this ticket if you need more assistance on this. Thanks. |
Preconditions and environment
Steps to reproduce
1 - In production environment Place order with braintree creditcard or braintree Paypal
2 - We are getting an error of "Exception message: Your payment could not be taken. Please try again or use a different payment method. Declined Trace:" on magento logs
3 - This issue is only coming for few customers
4 - 3D Secure Verification is enabled
5 - Always request 3DS is enabled
Expected result
Order should be placed successfully.
Actual result
We are getting an error of "Exception message: Your payment could not be taken. Please try again or use a different payment method. Declined Trace:" on magento logs
On Braintree portal it is showing -
Status Processor Declined
Processor Response Text Declined(2046)
Additional Processor Response 2046: PAYER_ACTION_REQUIRED
Additional information
No response
Release note
No response
Triage and priority
The text was updated successfully, but these errors were encountered: