Adding URL rewrites with an accent causes infinite loading

[janssensjelle]

Preconditions and environment

• Tested on 2.4.5-p7 and 2.4.6-p4
• Vanilla Magento with sample data

Steps to reproduce

Add a new URL Rewrite with an accent and redirect type not set to None

Example:

Expected result

URL Rewrite is successfully created and functioning

Actual result

The saving will last forever

Additional information

No response

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @janssensjelle. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, Add a comment to the issue:

• @magento give me 2.4-develop instance - upcoming 2.4.x release
• For more details, review the Magento Contributor Assistant documentation.
• Add a comment to assign the issue: @magento I am working on this
• To learn more about issue processing workflow, refer to the Code Contributions.

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[janssensjelle]

@magento give me 2.4-develop instance

[magento-deployment-service]

Hi @janssensjelle. Thank you for your request. I'm working on Magento instance for you.

[m2-assistant]

Hi @engcom-Delta. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
• 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
• 4. Verify that the issue is reproducible on 2.4-develop branch
  Details

  - Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
• 5. Add label Issue: Confirmed once verification is complete.
• 6. Make sure that automatic system confirms that report has been added to the backlog.

[magento-deployment-service]

Hi @janssensjelle, here is your Magento Instance: https://21fb1d51514963a490d73feb03858671.instances-prod.magento-community.engineering
Admin access: https://21fb1d51514963a490d73feb03858671.instances-prod.magento-community.engineering/admin_5fe1
Login: 9d9e09d7
Password: 1687977ed533

[janssensjelle]

I can confirm this issue

[engcom-Delta]

@magento give me 2.4-develop instance

[magento-deployment-service]

Hi @engcom-Delta. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service]

Hi @engcom-Delta, here is your Magento Instance: https://21fb1d51514963a490d73feb03858671.instances-prod.magento-community.engineering
Admin access: https://21fb1d51514963a490d73feb03858671.instances-prod.magento-community.engineering/admin_f28b
Login: ba0d0f04
Password: a2084a482742

[engcom-Delta]

Hi @janssensjelle ,

Verified the issue on 2.4-develop and it is reproducible.

Hence, Confirming the issue.

Steps to reproduce:-

1.Apply transliteration for product URL configuration option to Yes in Stores > Settings > Configuration > Catalog > Catalog

Search Engine Optimization
2.Add a new URL Rewrite with an accent and redirect type not set to None

The saving lasts forever

French accent

Portugese accent

[github-jira-sync-bot]

✅ Jira issue https://jira.corp.adobe.com/browse/AC-11907 is successfully created for this GitHub issue.

[m2-assistant]

✅ Confirmed by @engcom-Delta. Thank you for verifying the issue.
Issue Available: @engcom-Delta, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.