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App Insights map tile not working on custom dashboards #2844

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dbergman24 opened this issue Jan 26, 2024 · 1 comment
Open

App Insights map tile not working on custom dashboards #2844

dbergman24 opened this issue Jan 26, 2024 · 1 comment
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@dbergman24
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Hosting environment (e.g. Azure Web App, App Service on Linux, Windows, Ubuntu, etc.): Azure web app

Describe the bug

This worked for years prior however, now when adding the app insights map tile to a custom dashboard. It begins to populate before going blank. I've tried it across multiple applications with no success. When viewing it within App insights itself it works correctly.

To Reproduce

},
      "3": {
        "position": {
          "x": 0,
          "y": 4,
          "colSpan": 8,
          "rowSpan": 6
        },
        "metadata": {
          "inputs": [
            {
              "name": "ComponentId",
              "value": "/subscriptions/subid/resourceGroups/rsgname/providers/microsoft.insights/components/appinsightsname"
            }
          ],
          "type": "Extension/AppInsightsExtension/PartType/AppMapGalPt",
          "settings": {},
          "asset": {
            "idInputName": "ComponentId",
            "type": "ApplicationInsights"
          }
        }
      },

We will close this issue if:

  • The repro project you share with us is complex. We can't investigate custom projects, so don't point us to such, please.
  • If we will not be able to repro the behavior you're reporting

For Immediate Support

For immediate support relating to the Application Insights .NET SDK we encourage you to file an Azure Support Request with Microsoft Azure instead of filing a GitHub Issue in this repository.
You can do so by going online to the Azure portal and submitting a support request. Access to subscription management and billing support is included with your Microsoft Azure subscription, and technical support is provided through one of the Azure Support Plans. For step-by-step guidance for the Azure portal, see How to create an Azure support request. Alternatively, you can create and manage your support tickets programmatically using the Azure Support ticket REST API

@dbergman24 dbergman24 added the bug label Jan 26, 2024
@dbergman24
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fyi - in case anyone else ends here. I went through Azure support and they acknowledged it as an issue:

I was able to reproduce the behavior described on your previous communication as well precisely, seems when refreshing the application insights map tile in dashboard, we can see app map component info but specifically when trying to scroll into it, it zooms out and then we cannot locate the components again either with the sliders or scrolling. So, it looks that this issue may not be specific to your environment but a glitch on this UX dashboard navigation behavior for any user. I will be reviewing this with my team and will get back to you with the update on how to proceed on this behavior.

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