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Sign-in Error "The SSL connection could not be established, see inner exception" #7920
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Did you try the solution suggested in the final comment on the issue you linked? |
Hi Matthew @MRayermannMSFT the supposed fix given by the original author without comment or endorsement by MS employee. It is obscure, even you tagged it with the "surprised eye". So, I didn't try and won't try until I understand it and get direct recommendation to apply it by somebody from MSFT. What I tried now is to uninstall SE completely, delete the SE folder and install it again. Same error. |
@0anton given that what the user user did worked, I would recommend that you try it as well. |
@prafulbusa method (extending the list of allowed protocols didn't work for me. Still getting:
I've just restarted the app. Did you reboot the PC to apply new SSL configs? |
@MRayermannMSFT is it possible you extend the error message to include the content of inner exception to the error message, so I have hints why the SSL connection originating from Azure Storage Explorer got dropped? |
@0anton can you try following these steps to get a hold of your authentication logs? Those logs may have the inner exception, if they don't then please share the logs here so I can share with the team responsible for surfacing the inner exception. Also, please follow the recommended step of clearing out the existing logs before gathering the fresh set. Thanks. |
I faced the same issue today. BTW, I'm behind the company VPN. It worked after disconnecting the VPN. My logfiles are attached anyway. Version: 1.33.1 (98) |
Preflight Checklist
Storage Explorer Version
1.33.1 (98)
Regression From
1.32.1
Architecture
i86
Storage Explorer Build Number
20240410.2
Platform
Windows
OS Version
Windows 11
Bug Description
Suddenly, SE fails to log me in in to Azure account throwing the error:
Steps to Reproduce
Actual Experience
Expected Experience
After the browser authentication flow has completed, the SE lists the available Azure subscribtions.
Additional Context
Nothing unusual. It just stopped working.
I still can access the same Blob Storage from CLI (
az storage blob ..
) using the same user and the same machine.It is related to #7593, but the latter does not provide the solution or provides an obscure recommendation by the author.
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