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Support for multi-instance app customization in Teams? #4644

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tobiasviehweger opened this issue Apr 10, 2024 · 0 comments
Open

Support for multi-instance app customization in Teams? #4644

tobiasviehweger opened this issue Apr 10, 2024 · 0 comments
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feature-request A request for new functionality or an enhancement to an existing one. needs-triage The issue has just been created and it has not been reviewed by the team.

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@tobiasviehweger
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Is your feature request related to a problem? Please describe.
One thing that caught our eye on the Teams roadmap is this item:
image

We were wondering how this will deal with regards to the bot? Currently, it's very clumsy if you are using the same bot across multiple Teams apps, as they all will share the same conversation reference with the user, as opposed to one conversation per app. This leads to weird behavior when sending a bot message and Teams displays a different app name, because botframework has no way of sending something like an "appCatalogIdHint" for bot messages, to support multi-app scenarios (which the roadmap item will also enable natively?)

Describe the solution you'd like
Support something like a "appCatalogIdHint" on incoming message handlers (to be able to reference the installed app on Teams side) and on the outgoing side (when sending bot messages), so Teams knows to which app to assign this message to.

Describe alternatives you've considered
n/a

Additional context
Add any other context or screenshots about the feature request here.

@tobiasviehweger tobiasviehweger added feature-request A request for new functionality or an enhancement to an existing one. needs-triage The issue has just been created and it has not been reviewed by the team. labels Apr 10, 2024
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Labels
feature-request A request for new functionality or an enhancement to an existing one. needs-triage The issue has just been created and it has not been reviewed by the team.
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