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careers-at-22by7.html
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careers-at-22by7.html
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<html>
<head>
<title>Careers</title>
<link href="https://unpkg.com/tailwindcss@^2/dist/tailwind.min.css" rel="stylesheet">
<link rel="preconnect" href="https://fonts.gstatic.com">
<link href="https://fonts.googleapis.com/css2?family=Pacifico&display=swap" rel="stylesheet">
<style>
.hero-bg {
background-image: url('./images/hero.png');
background-size: 100% 97%;
background-repeat: no-repeat;
}
blockquote.hero {
font-family: 'Pacifico', cursive;
}
.evp-bg {
background-image: url('./images/evp.png');
background-size: 100% 100%;
background-repeat: no-repeat;
}
.bg {
background-image: url('./images/bg.png');
background-size: 100% 100%;
background-repeat: no-repeat;
}
.culture {
background-image: url('./images/culture.png');
background-size: cover;
}
.roles {
background-image: url('./images/roles.png');
background-size: cover;
}
.evp-text {
color: #FFED92;
}
.evp-p {
color: #D3D3D6;
}
.box-yellow-bg {
background-color: #FFE645;
}
.box-text {
color: #404353;
}
.apply-form-bg {
background-color: #92C840;
}
.roles-bg {
background-color: #FF9700;
}
.pg-menu {
background-color: #FFFF48;
}
.pg-menu-active {
background-color: #363B54;
position: relative;
z-index: 1;
}
.pg-menu-active::after {
content: ' ';
width: 0;
height: 0;
border-left: 10px solid transparent;
border-right: 10px solid transparent;
border-top: 10px solid #363B54;
display: block;
position: absolute;
bottom: -20%;
left: 50px;
z-index: -10;
}
.footer-bg {
background-color: #0F283A;
}
.footer-hr {
background-color: #425562;
}
.kalam {
position: relative;
margin-top: 100px;
margin-left: -250px;
}
</style>
</head>
<body class="bg-blue-100">
<div class="flex flex-col items-center justify-center">
<!--TOP MENU-->
<div class="flex w-full bg-white rounded-br-3xl rounded-bl-3xl shadow z-50 px-4 py-2">
<!--LOGO-->
<div>
<a href="/">
<img src="images/logo.svg" width="100" height="50" />
</a>
</div>
<!--MENU-->
<div class="flex-1 flex justify-center">
<ul class="flex space-x-4 font-semibold text-xs p-4">
<li>
<a href="/">HOME</a>
</li>
<li>
<a href="/">ABOUT US</a>
</li>
<li>
<a href="/">SOLUTIONS</a>
</li>
<li>
<a href="/">LIFE@22BY7</a>
</li>
<li>
<a href="/">NEWS</a>
</li>
<li>
<a href="/">CONTACT US</a>
</li>
</ul>
</div>
<!--SOCIAL ICONS-->
<div class="flex items-center justify-end">
<a href="#" class="w-5 h-5">
<img src="images/in.png" />
</a>
<a href="#" class="ml-2 w-5 h-5">
<img src="images/fb.png" />
</a>
<a href="#" class="ml-2 w-5 h-5">
<img src="images/twitter.png" />
</a>
<a href="#" class="ml-2 w-5 h-5">
<img src="images/ln.png" />
</a>
</div>
</div>
<!--HERO SECTION-->
<div class="flex flex-col justify-center items-center w-full">
<!--PAGE MENU-->
<ul class="z-50 flex mt-4 font-semibold text-xs sticky top-1">
<li class="menu_item shadow pg-menu pg-menu-active text-white rounded-tl-full rounded-bl-full">
<a href="#" id="goto_careers" class="block px-4 py-2">Careers@22by7</a>
</li>
<li class="menu_item shadow pg-menu box-text">
<a href="#" id="goto_evp" class="block px-4 py-2">Employee Value Propsition</a>
</li>
<li class="menu_item shadow pg-menu box-text">
<a href="#" id="goto_culture" class="block px-4 py-2">Our Culture</a>
</li>
<li class="menu_item shadow pg-menu box-text rounded-tr-full rounded-br-full">
<a href="#" id="goto_roles" class="block px-4 py-2">Available Roles</a>
</li>
</ul>
<!--HERO CONTENT-->
<div id="careers" class="hero-bg flex w-full -mt-20" style="height: 34rem;">
<div class="w-9/12 flex flex-col items-center justify-center">
<div class="w-1/2 flex flex-col">
<blockquote class="hero text-white text-xl md:text-5xl leading-loose">
<span class="block">“If you fail, never give up</span>
<span class="block">because FAIL means</span>
<span class="block" style="color: #FFFF48;">First Attempt In Learning ”</span>
</blockquote>
<span class="ml-auto mt-4 text-white text-sm font-semibold">- Dr. APJ Abdul Kalam</span>
<button id="cta" onclick="javascript::alert('helloworld')" class="block mt-4 px-2 py-1 rounded-lg text-white text-lg font-semibold shadow" style="background: #f62d00;">Come Fail with Us Until We Succeed</button>
</div>
</div>
<div class="flex-1 flex justify-center items-center relative">
<img class="kalam" src="images/kalam.png" width="350" height="100" />
</div>
</div>
<div id="evp" class="flex justify-center evp-bg -mt-44 md:-mt-52 z-10 pointer-events-none">
<!--Employee Value Propsition-->
<div class="w-8/12 pt-10 pr-4 pb-12 pointer-events-none">
<h2 class="mt-40 text-center text-3xl evp-text font-semibold">Employee Value Propsition</h2>
<p class="evp-p px-24 py-4 text-center text-xl">Our work environment is centered around our colours - saffron, white, and green. The colors of the tiranga, of freedom. We are commited to giving each and every member of our team:</p>
</div>
<div class="w-1/5"></div>
</div>
<div class="flex justify-center bg">
<div class="w-8/12 px-10 z-20">
<!--Freedom to Explore-->
<div class="box-text">
<div class="z-50 -mt-10 box-yellow-bg h-10 w-full flex rounded-tl-xl rounded-tr-xl">
<!--BOX ICON-->
<div class="ml-6 rounded-full w-12 h-12 box-yellow-bg -mt-1 pt-1 pl-1">
<div class="bg-white w-10 h-10 rounded-full flex items-center justify-center">
<img src="images/bulb.png" width="20" height="20" />
</div>
</div>
<h5 class="box-text ml-4 text-white text-xl font-bold flex items-center">Freedom to Explore</h5>
</div>
<div class="flex text-xs p-5 bg-white rounded-bl-xl rounded-br-xl">
<!--VECTOR-->
<div class="w-4/12 flex items-center justify-center">
<img class="w-40" src="images/laptop_guy.svg" />
</div>
<div class="mr-5" style="width: 2px;background-color: #FFE645;"> </div>
<!--CONTENT-->
<div class="flex-1 px-5 text-justify text-base leading-snug">
We strongly believe that interest is a prerequisite to excellence -
You must love what you do to be truly great at it. That's why we
give every single team member the freedom to explore as much
as they wish to in their roles (and sometimes, even start something
new!). Those who take ownership of processes they wish to work
upon and improve will find that opportunities to explore are truly
limitless at 22by7 Solutions.
</div>
</div>
</div>
<!--Freedom to Fail-->
<div class="mt-10 box-text">
<div class="box-yellow-bg h-10 w-full flex flex-row-reverse rounded-tl-xl rounded-tr-xl">
<!--BOX ICON-->
<div class="mr-6 rounded-full w-12 h-12 box-yellow-bg -mt-1 pt-1 pl-1">
<div class="bg-white w-10 h-10 rounded-full flex items-center justify-center">
<img src="images/bulb.png" width="20" height="20" />
</div>
</div>
<h5 class="mr-4 text-white font-bold flex items-center box-text text-xl">Freedom to Fail</h5>
</div>
<div class="flex flex-row-reverse text-xs p-5 bg-white rounded-bl-xl rounded-br-xl">
<!--VECTOR-->
<div class="w-4/12 flex items-center justify-center p-2">
<img src="images/bow_girl.svg" />
</div>
<div class="mr-2" style="width: 2px;background-color: #FFE645;"> </div>
<!--CONTENT-->
<div class="flex-1 mr-10 text-justify text-base leading-snug">
<p>
We believe that failure is a better teacher than success. Although
almost every organization urges its employees to strive for success,
we believe in giving our employees the freedom to try something
new, to stumble and fall, to learn. Employees at 22by7 Solutions
are free to pursue ideas which they believe can positively impact
business processes and the people associated with them.
Furthermore, our open-door policy ensures that guidance is readily
available to employees looking to take ownership of an idea to bring
about constructive changes with sincerity.
</p>
<p class="mt-3">
You will also find many happy faces and helpful hands cheering you
on as you pick yourself up and dust yourself off. Here, pursuing an
idea with the right intent, effort, and attitude is just as important as the
result achieved (if not more!). Welcome to a work environment where
failures are celebrated rather than frowned upon - because to fail is to
learn, to grow.
</p>
</div>
</div>
</div>
<!--Freedom to Grow-->
<div class="mt-10 box-text">
<div class="box-yellow-bg h-10 w-full flex rounded-tl-xl rounded-tr-xl">
<!--BOX ICON-->
<div class="ml-6 rounded-full w-12 h-12 box-yellow-bg -mt-1 pt-1 pl-1">
<div class="bg-white w-10 h-10 rounded-full flex items-center justify-center">
<img src="images/rocket.svg" width="20" height="20" />
</div>
</div>
<h5 class="ml-4 text-white font-bold text-xl flex items-center box-text">Freedom to Grow</h5>
</div>
<div class="flex text-xs p-5 bg-white rounded-bl-xl rounded-br-xl">
<!--VECTOR-->
<div class="w-4/12 flex items-center justify-center">
<img class="w-40" src="images/rocket_guy.svg" />
</div>
<div class="mr-5" style="width: 2px;background-color: #FFE645;"> </div>
<!--CONTENT-->
<div class="flex-1 ml-5 text-justify text-base leading-snug">
Every single role in our organization features multiple growth
trajectories. We believe that a company's growth is compounded by
the growth of its team. At 22by7 Solutions, you have the freedom to
grow in the direction you want to grow in. The growth stories of many
of our team members are a testament to this.
</div>
</div>
</div>
<!--Our Culture-->
<div id="culture" class="culture rounded-xl mt-10 p-10 flex flex-col items-center justify-center text-md">
<h5 class="text-3xl font-semibold" style="color: #F62D00;">Our Culture</h5>
<p class="text-justify text-white mt-1 px-20 py-4">
The central focus for excellent workplaces is the quality of working relationships between
people who work in them. There are many important dimensions to building excellent
workplaces, however, it is relationships that link these factors together.
22by7 Solutions proudly boasts a team of vibrant and capable individuals that work together,
play together, and most importantly - support each other to grow together.
</p>
<b style="color: #ECE4B7;">#TougherTogether</b>
<p class="mt-2 px-20 py-4 text-white text-justify">
Our aim to build a value-based organizational culture led to the inception of 22by7 Academy - a
people development platform that focuses on the holistic development of our professionals.
</p>
<div class="my-10 mx-20">
<div class="flex items-center">
<img src="images/start_blockquote.svg" width="20" height="10" />
<div class="flex-1 ml-1" style="background: #f28e01;height: 1px;"></div>
</div>
<div class="flex items-center p-1">
<div class="rounded-full bg-white p-1">
<img src="images/venkat.png" width="150" height="150" />
</div>
<blockquote class="ml-4 flex flex-col text-md" style="color: #f28e01;">
<span class="italic text-justify">"Technology, market, and solutions are incidental... It is PEOPLE who drive the success and the scalability of an organization".</span>
<span class="ml-auto non-italic font-semibold">- Venkat Murthy, Prime Mover</span>
</blockquote>
</div>
<div class="flex items-center">
<div class="flex-1 mr-1" style="background: #f28e01;height: 1px;"></div>
<img src="images/stop_blockquote.svg" width="20" height="10" />
</div>
</div>
<p class="mt-2 px-20 text-white">
Gurukul, an arm of 22by7 Academy, is a platform that facilitates the training, upskilling, and certifying
of our professionals in an effort to realize their true potential in driving world-class customer success.
</p>
</div>
<div class="flex justify-center mx-20 mt-10">
<a href="#" class="flex font-semibold p-2 font-semibold rounded-full text-sm bg-white" style="border: 1px solid #F62D00; color: #F62D00;">
<div>Click here for a sneak peek into everyday life @ 22by7 Solutions</div>
<img src="images/cta.png" class="ml-2 w-6 h-6 rounded-full" />
</a>
</div>
<!--Available Roles-->
<div id="roles" class="roles flex flex-col items-center rounded-3xl mt-36 pb-10 mb-10" >
<div class="h-52 -mt-24 w-10/12 rounded-3xl">
<!-- <div id="slider" class="rounded-3xl border border-yellow-500 overflow-hidden">
<div class="slides-container">
<div class="slide"><img src="images/slide1.jpg" alt="Slider img 1" style="height: 200px;width: 100%;" ></div>
<div class="slide"><img src="images/slide2.jpg" alt="Slider img 2" ></div>
<div class="slide"><img src="images/slide3.jpg" alt="Slider img 3" ></div>
<div class="slide"><img src="images/slide4.jpg" alt="Slider img 3" ></div>
</div>
</div> -->
<div class="slideshow-container rounded-3xl border border-yellow-500 overflow-hidden" style="width: 80%;height: 200px;">
<div class="mySlides fade">
<img src="images/slide1.jpg" alt="Slider img 1" class="h-full w-full" >
</div>
<div class="mySlides fade">
<img src="images/slide2.jpg" alt="Slider img 2" class="h-full w-full" >
</div>
<div class="mySlides fade">
<img src="images/slide3.jpg" alt="Slider img 3" class="h-full w-full" >
</div>
<a class="prev" onclick="plusSlides(-1)">❮</a>
<a class="next" onclick="plusSlides(1)">❯</a>
</div>
<br>
<div style="text-align:center">
<span class="dot border border-yellow-600" onclick="currentSlide(1)"></span>
<span class="dot border border-yellow-600" onclick="currentSlide(2)"></span>
<span class="dot border border-yellow-600" onclick="currentSlide(3)"></span>
</div>
</div>
<!--IMAGE BEADS-->
<!-- <div class="flex space-x-1 mt-14">
<div class="w-2 h-2 cursor-pointer rounded-full bg-red-500"></div>
<div class="w-2 h-2 cursor-pointer rounded-full border border-red-500"></div>
<div class="w-2 h-2 cursor-pointer rounded-full border border-red-500"></div>
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<h5 class="mt-10 text-xl font-semibold text-yellow-200">Available Roles</h5>
<p class="text-xs text-white mt-2">We are currently hiring for the following roles:</p>
<div class="w-3/4 mt-4">
<dl class="accordion">
<dt>
<a href="#" class="block pl-4 pr-2 py-1 roles-bg rounded-full text-white font-semibold flex items-center">
Business Manager - Cloud Security Solutions
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</dt>
<dd class="p-1 text-white">
<img class="block" src="https://www.22by7.in/wp-content/uploads/2020/12/Vmware-Engineer-1.png" />
<img class="block" src="https://www.22by7.in/wp-content/uploads/2020/12/VMware-engineer-2.png" />
<img class="block" src="https://www.22by7.in/wp-content/uploads/2020/12/VMware-engineer-3.png" />
<img class="block" src="https://www.22by7.in/wp-content/uploads/2020/12/Vmware-Engineer-4.png" />
<img class="block" src="https://www.22by7.in/wp-content/uploads/2020/12/Vmware-Engineer-5.png" />
<img class="block" src="https://www.22by7.in/wp-content/uploads/2020/12/Vmware-Engineer-6.png" />
<img class="block" src="https://www.22by7.in/wp-content/uploads/2020/12/Vmware-Engineer-7.png" />
<img class="block" src="https://www.22by7.in/wp-content/uploads/2020/12/Vmware-Engineer-8.png" />
</dd>
<dt>
<a href="#" class="mt-2 block pl-4 pr-2 py-1 roles-bg rounded-full text-white font-semibold flex items-center">
Enterprise Sales Manager
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</dt>
<dd class="p-1 text-white">
<div class="wpb_wrapper table">
<table class="w-full text-sm text-gray-800">
<tbody>
<tr>
<td data-celllook="69905"><em><span data-contrast="none">Business</span></em><p></p>
<p><em><span data-contrast="none">Unit</span></em></p></td>
<td data-celllook="65809"><em><span data-contrast="none">Technical / Engineering</span></em></td>
<td data-celllook="65809"><em><span data-contrast="none">Band</span></em></td>
<td data-celllook="65809"><em><span data-contrast="none">L2</span></em></td>
</tr>
<tr>
<td data-celllook="4368"><em><span data-contrast="none">CAPEX</span></em></td>
<td data-celllook="272"><em><span data-contrast="none">n/a</span></em></td>
<td data-celllook="272"><em><span data-contrast="none">Market Role Title</span></em></td>
<td data-celllook="272"><em><span data-contrast="none">Technology Specialist (ILM)</span></em></td>
</tr>
<tr>
<td data-celllook="69904"><em><span data-contrast="none">Direct People</span></em><p></p>
<p><em><span data-contrast="none">Accountability</span></em></p></td>
<td data-celllook="65808"><em><span data-contrast="none">Yes</span></em></td>
<td data-celllook="65808"><em><span data-contrast="none">Reporting To</span></em></td>
<td data-celllook="65808"><em><span data-contrast="none">Team Lead</span></em></td>
</tr>
<tr>
<td data-celllook="4368"><em><span data-contrast="none">Employment</span></em><p></p>
<p><em><span data-contrast="none">Instrument</span></em></p></td>
<td data-celllook="272"><em><span data-contrast="none">Online (direct_IN)</span></em></td>
<td data-celllook="272"><em><span data-contrast="none">Location(s)</span></em></td>
<td data-celllook="272"><em><span data-contrast="none">India, Bangalore</span></em></td>
</tr>
</tbody>
</table>
<table class="w-full text-sm text-gray-800">
<tbody>
<tr>
<td colspan="2" data-celllook="4369"><em><span data-contrast="none">What is the mission of the role?</span></em></td>
</tr>
<tr>
<td data-celllook="4368"><strong><span data-contrast="none">Mission</span></strong></td>
<td data-celllook="272"><strong><span data-contrast="none">You are expected </span></strong><span data-contrast="none">(through your processes & activities) </span><strong><span data-contrast="none">to deliver world-class customer experience.</span></strong><p></p>
<p><span data-contrast="none">Mission</span><span data-contrast="none">: The purpose of the role is to implement and troubleshoot ILM products of 22by7 customers either on-site or remotely. Preparing Plan of Action (PoA), Scope of Work (SoW), and implementation documents. Carry out the technical activities thus ensuring Customer Satisfaction.</span></p></td>
</tr>
<tr>
<td data-celllook="4368"><strong><span data-contrast="none">Key Deliverables</span></strong></td>
<td data-celllook="272">
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="0" data-aria-level="1"><span data-contrast="none">Implementation of various Storage products like., EMC Unity, Isilon, Netapp</span><span data-contrast="none">FAS and e-series and other products.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="0" data-aria-level="1"><span data-contrast="none">Proactive Support and troubleshooting of customer tickets and escalate it to</span><span data-contrast="none">the respective OEM based on the</span><span data-contrast="none">criticality.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="0" data-aria-level="1"><span data-contrast="none">Implementation of various Hyperconverged infrastructure technologies like, EMC Vxrail, Nutanix, HP</span><span data-contrast="none">SimpliVity.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="0" data-aria-level="1"><span data-contrast="none">Doing POC’s to the customers on storage products/ HCI</span><span data-contrast="none">products.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="0" data-aria-level="1"><span data-contrast="none">Must be flexible in taking new challenges and new products based on</span><span data-contrast="none">projects assignments.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="0" data-aria-level="1"><span data-contrast="none">Need to take training and certifications on current handling products and</span><span data-contrast="none">new products as well if necessary.</span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="0" data-aria-level="1"><span data-contrast="none">Need to go to client locations for implementation and support if we cannot be</span><span data-contrast="none">able to solve over</span><span data-contrast="none">remote.</span></li>
</ul>
</td>
</tr>
<tr>
<td colspan="2" data-celllook="4368"><em><span data-contrast="none">Who are your key stakeholders?</span></em></td>
</tr>
<tr>
<td data-celllook="4368"><strong><span data-contrast="none">Internal</span></strong></td>
<td data-celllook="272"><span data-contrast="none">To achieve the outcomes of the role, you key </span><em><span data-contrast="none">transactional </span></em><span data-contrast="none">stakeholders internally are:</span><p></p>
<ul>
<li data-leveltext="-" data-font="Arial" data-listid="2" data-aria-posinset="0" data-aria-level="1"><span data-contrast="none">Team</span><span data-contrast="none">Lead</span></li>
<li data-leveltext="-" data-font="Arial" data-listid="2" data-aria-posinset="0" data-aria-level="1"><span data-contrast="none">Head –</span><span data-contrast="none">Engineering</span></li>
<li data-leveltext="-" data-font="Arial" data-listid="2" data-aria-posinset="0" data-aria-level="1"><span data-contrast="none">Product Managers</span></li>
<li data-leveltext="-" data-font="Arial" data-listid="2" data-aria-posinset="0" data-aria-level="1"><span data-contrast="none">Solutions</span><span data-contrast="none">Architects</span></li>
</ul>
</td>
</tr>
<tr>
<td data-celllook="4368"><strong><span data-contrast="none">External</span></strong></td>
<td data-celllook="272"><span data-contrast="none">You will be expected create strong positive relationships with the customers you work with, in a capacity to help the organization service them better.</span></td>
</tr>
<tr>
<td colspan="2" data-celllook="4368"><em><span data-contrast="none">What are you accountable for?</span></em></td>
</tr>
<tr>
<td colspan="2" data-celllook="4368"><span data-contrast="none">You are accountable for end-to-end solutioning for client needs, including documentation, implementation, deployment & reporting.</span></td>
</tr>
</tbody>
</table>
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<tbody>
<tr>
<td data-celllook="4369"><em><span data-contrast="none">Core Capabilities / </span></em><em><span data-contrast="none">Technical Skills</span></em></td>
<td data-celllook="273"><strong><em><span data-contrast="none">Technical Descriptors</span></em></strong></td>
</tr>
<tr>
<td data-celllook="4368"><span data-contrast="none">Domain knowledge & expertise</span></td>
<td data-celllook="272"><span data-contrast="none">Market</span><p></p>
<p><span data-contrast="none">Product (Technology) Customer Competition</span></p></td>
</tr>
<tr>
<td data-celllook="4368"><span data-contrast="none">Communication skills</span></td>
<td data-celllook="272"><strong><span data-contrast="none">Listening and understanding</span></strong><p></p>
<p><span data-contrast="none">Clear articulation of technical issues/needs Relationship building</span></p>
<p><span data-contrast="none">Art of probing / questioning Establishing trust & credibility</span></p></td>
</tr>
<tr>
<td data-celllook="4368"><span data-contrast="none">Planning & management</span></td>
<td data-celllook="272"><span data-contrast="none">Success at multiple deliveries On-time delivery</span></td>
</tr>
</tbody>
</table>
<table class="w-full text-sm text-gray-800">
<tbody>
<tr>
<td data-celllook="4369"><strong><em><span data-contrast="none">Qualifications / Experience</span></em></strong></td>
</tr>
<tr>
<td data-celllook="4368">
<ul>
<li data-leveltext="•" data-font="Arial" data-listid="3" data-aria-posinset="0" data-aria-level="1"><strong><em><span data-contrast="none">2 – 5 </span></em></strong><em><span data-contrast="none">years of experience in similar</span></em><em><span data-contrast="none">domains</span></em></li>
<li data-leveltext="•" data-font="Arial" data-listid="3" data-aria-posinset="0" data-aria-level="1"><em><span data-contrast="none">Good Knowledge and hands-on experience on EMC / Netapp/ HP/Dell</span></em><em><span data-contrast="none">Deployments</span></em></li>
<li data-leveltext="•" data-font="Arial" data-listid="3" data-aria-posinset="0" data-aria-level="1"><em><span data-contrast="none">Good Knowledge and hands-on experience on back-up software-</span></em><em><span data-contrast="none">Veritas/EMC</span></em></li>
<li data-leveltext="•" data-font="Arial" data-listid="3" data-aria-posinset="0" data-aria-level="1"><em><span data-contrast="none">Working experience on SAN/NAS</span></em><em><span data-contrast="none">Storage</span></em></li>
<li data-leveltext="•" data-font="Arial" data-listid="3" data-aria-posinset="0" data-aria-level="1"><em><span data-contrast="none">Understanding on Networking</span></em><em><span data-contrast="none">Basics</span></em></li>
<li data-leveltext="•" data-font="Arial" data-listid="3" data-aria-posinset="0" data-aria-level="1"><em><span data-contrast="none">Understanding on Microsoft</span></em><em><span data-contrast="none">AD</span></em></li>
<li data-leveltext="•" data-font="Arial" data-listid="3" data-aria-posinset="0" data-aria-level="1"><em><span data-contrast="none">Understanding on database -Microsoft- SQL & Exchange</span></em><em><span data-contrast="none">/Oracle</span></em></li>
<li data-leveltext="•" data-font="Arial" data-listid="3" data-aria-posinset="0" data-aria-level="1"><em><span data-contrast="none">Knowledge on Unix/Linux Operating</span></em><em><span data-contrast="none">systems</span></em></li>
</ul>
</td>
</tr>
</tbody>
</table>
<table class="w-full text-sm text-gray-800">
<tbody>
<tr>
<td data-celllook="4369"><em><span data-contrast="none">Potential barriers to success</span></em></td>
</tr>
<tr>
<td data-celllook="4368"><span data-contrast="none">Unable to listen & understand customer grievances Unable to adapt to differences</span><p></p>
<p><span data-contrast="none">Blocked personal learner Poor communicator</span></p>
<p><span data-contrast="none">Lack of initiative</span></p>
<p><span data-contrast="none">Not able to work autonomously</span></p></td>
</tr>
</tbody>
</table>
<table class="w-full text-sm text-gray-800">
<tbody>
<tr>
<td data-celllook="4369"><em><span data-contrast="none">Feeder Roles</span></em></td>
</tr>
<tr>
<td data-celllook="4368"><span data-contrast="none">The following roles are likely to lead to this position:</span><p></p>
<p><strong><span data-contrast="none">Storage Engineer, Technical Engineer, ILM Engineer</span></strong></p></td>
</tr>
</tbody>
</table>
<table class="w-full text-sm text-gray-800">
<tbody>
<tr>
<td data-celllook="4369"><em><span data-contrast="none">What can this role develop into?</span></em></td>
<td data-celllook="273"><em><span data-contrast="none">Suggested Development Experiences</span></em></td>
</tr>
<tr>
<td data-celllook="4369"><span data-contrast="none">What are the possible roles for progression?</span><p></p>
<p><strong><span data-contrast="none">Technical Lead, Pre-Sales Consultant, Technical Advisor, Product Specialist</span></strong></p></td>
<td data-celllook="273"><span data-contrast="none">Consistency in on-time deliveries.</span><p></p>
<p><span data-contrast="none">Strong relationships with internal & external stakeholders.</span></p>
<p><span data-contrast="none">Successfully overachieving in a high-performing team.</span></p></td>
</tr>
</tbody>
</table>
<table class="w-full text-sm text-gray-800">
<tbody>
<tr>
<td colspan="1" rowspan="2" data-celllook="4369"><em><span data-contrast="none">Customer </span></em><em><span data-contrast="none">Focus</span></em></td>
<td data-celllook="4369"><em><span data-contrast="none">Leadership </span></em><em><span data-contrast="none">Capabilities</span></em></td>
<td data-celllook="4369"><em><span data-contrast="none">Descriptors</span></em></td>
</tr>
<tr>
<td data-celllook="4369"><strong><span data-contrast="none">Customer Focus</span></strong></td>
<td data-celllook="4369"><span data-contrast="none">A constant desire to understand customer needs, whether expressed or latent. Phenomenal customer experience delivery, to world-class standards.</span></td>
</tr>
<tr>
<td colspan="1" rowspan="2" data-celllook="4369"><em><span data-contrast="none">Strategic </span></em><em><span data-contrast="none">Leadership</span></em></td>
<td data-celllook="4369"><strong><span data-contrast="none">Strategy & Innovation</span></strong></td>
<td data-celllook="4369"><span data-contrast="none">High clarity on company’s vision and mission, path forward, communicates with great pride the company’s vision and mission to people, role models company’s values, assess business risk associated and plans for emergency, very futuristic and displays hunger for new technology and next new thing which will take business to the new level.</span></td>
</tr>
<tr>
<td data-celllook="4369"><strong><span data-contrast="none">Lead & Manage Change</span></strong></td>
<td data-celllook="4369"><span data-contrast="none">Welcomes new ideas, easy with experimenting, provides an environment which uphold creative thinking, problem resolution, lateral thinking process etc. Throws challenges to the team, ensures team scales up continuously and fights with comfort. Tests the team’s agility and adaptability. Ensures that the team does not stagnate.</span></td>
</tr>
<tr>
<td colspan="1" rowspan="2" data-celllook="4369"><em><span data-contrast="none">Results </span></em><em><span data-contrast="none">Leadership</span></em></td>
<td data-celllook="4369"><strong><span data-contrast="none">Collaborate & Connect</span></strong></td>
<td data-celllook="4369"><span data-contrast="none">Works well with others. Taps into relationships and networks. Actively builds an understanding of others’ perspectives.</span></td>
</tr>
<tr>
<td data-celllook="4369"><strong><span data-contrast="none">Translate Strategy into Action</span></strong></td>
<td data-celllook="4369"><span data-contrast="none">Persistently encourages people to continuously improve delivery of outstanding results.</span><p></p>
<p><span data-contrast="none">Solves difficult problems in a timely and effective way. Anticipates and overcomes obstacles and roadblocks.</span></p></td>
</tr>
<tr>
<td colspan="1" rowspan="2" data-celllook="4369"><em><span data-contrast="none">Interpersonal </span></em><em><span data-contrast="none">Leadership</span></em></td>
<td data-celllook="4369"><strong><span data-contrast="none">Clear </span></strong><strong><span data-contrast="none">Communicator</span></strong></td>
<td data-celllook="4369"><span data-contrast="none">Effortlessly able to communicate the vision, mission and goals of company to the team including their responsibilities and expectations, very candid about the objective, path and result, ensures the 360-degree flow of any kind of communication, clearly communicates the direction in which the team has to go.</span></td>
</tr>
<tr>
<td data-celllook="4369"><strong><span data-contrast="none">People </span></strong><strong><span data-contrast="none">Champion</span></strong></td>
<td data-celllook="4369"><span data-contrast="none">Clearly understands the team strength, thresholds and limitations, understands the team members emotional wellbeing, provides focus to the team, leverages on the strength of</span><span data-contrast="none">the team to realise the maximum productivity, ensures positive engagement of each team member, manages negative communication, builds team trust, demonstrates the ownership and adhere to timelines, includes every team member, develops people and takes team to the next level, champions</span><span data-contrast="none">diversity.</span></td>
</tr>
</tbody>
</table>
<table class="w-full text-sm text-gray-800">
<tbody>
<tr>
<td colspan="2" data-celllook="4369"><em><span data-contrast="none">Advocacy & Values</span></em></td>
</tr>
<tr>
<td data-celllook="4368"><strong><span data-contrast="none">Advocacy</span></strong></td>
<td data-celllook="272"><span data-contrast="none">“I like to be positive” </span><span data-contrast="none">| </span><span data-contrast="none">“I am a problem solver” </span><span data-contrast="none">| </span><span data-contrast="none">“Quality of work is never compromised” </span><span data-contrast="none">| </span><span data-contrast="none">“I am always on time” </span><span data-contrast="none">| </span><span data-contrast="none">“I like organizing my work & simplifying processes” </span><span data-contrast="none">| </span><span data-contrast="none">“I want to be a leader” </span><span data-contrast="none">| </span><span data-contrast="none">“I want to be assertive & proactive”</span></td>
</tr>
<tr>
<td data-celllook="4368"><strong><span data-contrast="none">Values</span></strong></td>
<td data-celllook="272"><span data-contrast="none">Honesty, Integrity, Teamwork, Innovation, Trust, Care, Compassion & </span><strong><span data-contrast="none">Fun</span></strong><span data-contrast="none">!</span></td>
</tr>
</tbody>
</table>
</div>
</dd>
<dt>
<a href="#" class="mt-2 block pl-4 pr-2 py-1 roles-bg rounded-full text-white font-semibold flex items-center">
Business Manager - ILM & VMW
<div class="w-6 h-6 bg-white rounded-full ml-auto flex justify-center p-1">
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</dt>
<dd class="p-1 text-white">
<div class="wpb_wrapper table">
<p class="text-gray-700 p-4">Role- A trainee engineer is supposed to learn the technology, handling of tickets, documentation and start getting involved in the activities. Gradually starts taking remote calls/session, visit client site along with a senior engineer. Thus creating customer experience. The engineer continues to get into implementation team- understand Scope of work and deploy projects. This will require the engineer to travel in field to the client site in Bangalore or outside (depends on the scale of project). Should be open to stretch and to extensive learning.</p>
<table class="w-full text-sm text-gray-800">
<tbody>
<tr>
<td width="64"><strong>1</strong></td>
<td width="495"><strong>Job Knowledge and Application</strong></td>
</tr>
<tr>
<td width="64"></td>
<td width="495">Is aware and informed about his role and responsibilities. He/She possess the skill sets required as per the role and exhibits a clarity a of thought. He/She is able to think through the isuues as per the ticket assigned and is able to come up with desired sets of solutions and approach. He/She is able to analyse correctly and present a solution to the customer.</td>
</tr>
<tr>
<td width="64"><strong>2</strong></td>
<td width="495"><strong>Ticket Handling</strong></td>
</tr>
<tr>
<td width="64"></td>
<td width="495">Understanding Customer Requirement</td>
</tr>
<tr>
<td width="64"></td>
<td width="495">Understanding and Analysis of the issue</td>
</tr>
<tr>
<td width="64"></td>
<td width="495">Suggest Resolution</td>
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<tr>
<td width="64"></td>
<td width="495">Actual resolution and communication to the customer under senior’s supervision</td>
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<tr>
<td width="64"></td>
<td width="495">Close the call/ticket with the customer</td>
</tr>
<tr>
<td width="64"></td>
<td width="495">Customer Feedback/Experience</td>
</tr>
<tr>
<td width="64"></td>
<td width="495">Learn taking remote and start doing it</td>
</tr>
<tr>
<td width="64"></td>
<td width="495">Learn taking calls, start interaction with client gradually in 6 months time</td>
</tr>
<tr>
<td width="64"><strong>3</strong></td>
<td width="495"><strong>Customer Satisfaction and Experience</strong></td>
</tr>
<tr>
<td width="64"></td>
<td width="495">Take customer feedback after Ticket Handling</td>
</tr>
<tr>
<td width="64"></td>
<td width="495">Creating Customer experience</td>
</tr>
<tr>
<td width="64"><strong>4</strong></td>
<td width="495"><strong>Learning & Development</strong></td>
</tr>
<tr>
<td width="64"></td>
<td width="495">Learn the technologies</td>
</tr>
<tr>
<td width="64"></td>
<td width="495">Do certifications</td>
</tr>
<tr>
<td width="64"></td>
<td width="495">Learn the process</td>
</tr>
<tr>
<td width="64"></td>
<td width="495">Learn the documentation</td>
</tr>
<tr>
<td width="64"></td>
<td width="495"></td>
</tr>
</tbody>
</table>
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<input id="file-230" name="file-230" type="file" class="text-xs w-full" />
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<h6 class="text-xs pb-4" style="color: #526471;border-bottom: 1px solid #526471;">Corporate Headquarters</h6>
<ul class="text-xs text-white">
<li class="mt-4 flex items-start">
<img src="images/geo.svg" class="mr-4">
<address style="color: #CED4D8;">22by7 Solutions Private Limited #35/1, 24th Main, J.P.Nagar, 7th Phase, Bengaluru - 560078</address>
</li>
<li class="mt-4 flex items-start">
<img src="images/mobile.svg" class="mr-4">
<div style="color: #CED4D8;">+91 80 26633033 | +91 80 26635155</div>
</li>
<li class="mt-4 flex items-start">
<img src="images/printer.svg" class="mr-4">
<div style="color: #CED4D8;">080 26585285</div>
</li>
<li class="mt-4 flex items-start">
<img src="images/mail.svg" class="mr-4">
<div style="color: #CED4D8;">info@22by7.in</div>
</li>
</ul>
</div>
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<div class="flex-1">
<h6 class="text-xs pb-4" style="color: #526471;border-bottom: 1px solid #526471;">Branch Office</h6>
<ul class="text-xs text-white">
<li class="mt-4 flex items-start">
<img src="images/geo.svg" class="mr-4">
<address style="color: #CED4D8;">22by7 Solutions Private Limited #8-2-704/B/13, Sai Enclave, Plot No.15, Banjara Hills, Hyderabad - 500034</address>
</li>
<li class="mt-4 flex items-start">
<img src="images/mobile.svg" class="mr-4">
<div style="color: #CED4D8;">040 64585285 / 66785285 / +91-8971335679</div>
</li>
</ul>
</div>
<!--Find us on-->
<div class="flex-1">
<h6 class="text-xs pb-4" style="color: #526471;border-bottom: 1px solid #526471;">Find us on</h6>
<div class="flex mt-4">
<a href="#"><img src="images/facebook_icon.svg" class="h-4" /></a>
<a href="#" class="ml-4"><img src="images/twitter_icon.svg" class="h-4" /></a>
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</div>
</div>
</div>
<div class="w-4/5 mb-4">
<div class="text-xs" style="color: #CED4D8;">Copyright © 2021 22by7. All rights reserved</div>
</div>
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