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Error: The corresponding key pair was not found in [Object object] (available in screenshot No. 1 in the attached files).
I checked the transactions in the Nearblocks.io browsers and saw that the blockchain had deleted the seed keys I had.
Txn Hash F5SjFsiWEHy2uqyVRh5coLfv4s9j9oDDsUkj6pdKDauo, the key that was deleted by ed2551...wJZF (available in screenshot No. 2 in the attached files, required when I enter the seed phrase and want to send coins to the Here wallet (screenshot No. 3)).
Instead of the current key, for which I have a seed phrase, new keys appeared in the blockchain explorer (screenshot No. 4, from mynearwallet.com):
Txn Hash J1H68PLkxdSCXyTyrc8aeGs4vw4rxA7ZXQkChuxVqDDN-key ed25519:7AmpKRbqVC2vRuMKB3bygSWJKnS3UoyzaezbzqGCi9BL (screenshot No. 6).
Mynearwallet.com now sees these keys when I enter the seed phrase. The keys are not active, I can’t delete them or add new ones, it gives an error during any operation (in any wallet), I can’t do anything.
The keys were replaced 7 months ago (July 13, 2023), after the replacement I was still able to make transactions, according to the observer, the last transaction was 2 months ago (December 24, 2023, screenshot No. 7, transferred coins to staking).
Then I didn’t use my wallet for several months.
Now when I transferred coins and wanted to add them to staking, I get an error. When I enter the seed phrase I have, it shows new keys that I don't have a seed phrase for!
Why doesn't it show old keys? How can this be, I didn’t delete the keys or make a request for a replacement? I always had one seed phrase, I didn’t change anything! Did blockchain replace the old key with a new one? I have never been offered a new seed phrase to save, where can I get it? How to solve this situation? Let me remind you that this problem also occurs with another wallet address, rusrus.near. They changed their keys at the same time, the difference was 1 minute. They were both added to mynearwallet.com, maybe the problem is with this wallet?
Support responds with a standard reply and solves nothing!!!
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Hello!
Wallet - rusvu.near.
Error: The corresponding key pair was not found in [Object object] (available in screenshot No. 1 in the attached files).
I checked the transactions in the Nearblocks.io browsers and saw that the blockchain had deleted the seed keys I had.
Txn Hash F5SjFsiWEHy2uqyVRh5coLfv4s9j9oDDsUkj6pdKDauo, the key that was deleted by ed2551...wJZF (available in screenshot No. 2 in the attached files, required when I enter the seed phrase and want to send coins to the Here wallet (screenshot No. 3)).
Instead of the current key, for which I have a seed phrase, new keys appeared in the blockchain explorer (screenshot No. 4, from mynearwallet.com):
Mynearwallet.com now sees these keys when I enter the seed phrase. The keys are not active, I can’t delete them or add new ones, it gives an error during any operation (in any wallet), I can’t do anything.
The keys were replaced 7 months ago (July 13, 2023), after the replacement I was still able to make transactions, according to the observer, the last transaction was 2 months ago (December 24, 2023, screenshot No. 7, transferred coins to staking).
Then I didn’t use my wallet for several months.
Now when I transferred coins and wanted to add them to staking, I get an error. When I enter the seed phrase I have, it shows new keys that I don't have a seed phrase for!
Why doesn't it show old keys? How can this be, I didn’t delete the keys or make a request for a replacement? I always had one seed phrase, I didn’t change anything! Did blockchain replace the old key with a new one? I have never been offered a new seed phrase to save, where can I get it? How to solve this situation? Let me remind you that this problem also occurs with another wallet address, rusrus.near. They changed their keys at the same time, the difference was 1 minute. They were both added to mynearwallet.com, maybe the problem is with this wallet?
Support responds with a standard reply and solves nothing!!!
Thank you waiting for an answer!
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