Syncing Issues

[EITFox]

Topic Type

Cannot Synchronize

Detail of the issue

Taking forever to Sync. Have cleared Cache, updated version restart. Still cannot see my assets. Using Mac
neuron_debug_1709930176383.zip

bundled-ckb.log

No response

bundled-ckb-light-mainnet.log

No response

main.log

No response

status.log

No response

[yanguoyu]

Hi, Neuron includes a full ckb node and a light client node.

1. The full node ckb node needs more time and disk space because it is a full ckb node that includes all of the chain data, it needs about 2~3 days to finish the sync, and it needs over 50GB of disk space. From the log I get your Neuron has synced to about 4,839,007, the latest block number is 12,413,316.
2. The light client node will sync faster than the full node and needs less disk space because it only subscribes to your address. It can set the start block number to speed up the sync process.

If you want to use the light client click setting and scroll to the Network setting, then choose Light Client, which will switch to the Light Client.

[Nicko81]

hello, I wanted to withdraw my ckb from the DAO, but I lost my password, so I created a new wallet. I saw but active and I wanted to update the cache and nothing more it's been more than 2 hours and the synchronization is still at zero someone could help me
THANKS

[yanguoyu]

hello, I wanted to withdraw my ckb from the DAO, but I lost my password, so I created a new wallet. I saw but active and I wanted to update the cache and nothing more it's been more than 2 hours and the synchronization is still at zero someone could help me THANKS

Hi, @Nicko81 Could you upload the Debug Information again? I will check whether the synchronization is still at zero

[Nicko81]

neuron_debug_1712898273731.zip

[yanguoyu]

neuron_debug_1712898273731.zip

Hi, @Nicko81 what is the start block number you set? Could you try to clear all synchronized data on the Tools when selecting the Light Client?

[Nicko81]

Ok I am ah work when I come back at home I look
Thanks you very much for your help

[Nicko81]

Hi,my starting block is 12,466,227 and I just refreshed my cache

[Nicko81]

synchronization has just resumed by deleting all data

[Nicko81]

Synchronization is 100% but my ckb balance is still at zero, the same for my nervos DAO

[Nicko81]

neuron_debug_1712898273731.zip

Hi, @Nicko81 what is the start block number you set? Could you try to clear all synchronized data on the Tools when selecting the Light Client?

You can help me ?

[yanguoyu]

neuron_debug_1712898273731.zip

Hi, @Nicko81 what is the start block number you set? Could you try to clear all synchronized data on the Tools when selecting the Light Client?

You can help me ?

Hi, @Nicko81 from https://explorer.nervos.org/address/ckb1qzda0cr08m85hc8jlnfp3zer7xulejywt49kt2rr0vthywaa50xwsqws9clquy8tgjqttltmtuaxntvhp00tg5quxrkav?sort=time I get that your first transaction block number is 12,466,120, so it's better to set the start block number to 12,466,100 and clear all synchronized data again.

[Nicko81]

neuron_debug_1712898273731.zip

Hi, @Nicko81 what is the start block number you set? Could you try to clear all synchronized data on the Tools when selecting the Light Client?

You can help me ?

Hi, @Nicko81 from https://explorer.nervos.org/address/ckb1qzda0cr08m85hc8jlnfp3zer7xulejywt49kt2rr0vthywaa50xwsqws9clquy8tgjqttltmtuaxntvhp00tg5quxrkav?sort=time I get that your first transaction block number is 12,466,120, so it's better to set the start block number to 12,466,100 and clear all synchronized data again.

thank you very much yanguoyu I found all but balance thanks to the block number that you gave me
THANKS