Sending CKB leads to error unknown error 0x9504

[olafwriggers]

Sending CKB from Ledger Nano S leads to unknown error 0x9504. Sending to other Ledger Nano S wallet, Binance and Kucoin fails.

Neuron light client and ledger devices have the newest updates.

[Keith-CY]

Sending CKB from Ledger Nano S leads to unknown error 0x9504. Sending to other Ledger Nano S wallet, Binance and Kucoin fails.

Neuron light client and ledger devices have the newest updates.

Hi @olafwriggers

This is a known issue that being handled by the ledger team and we are waiting for the response.

Here are 2 tricks that may help

1. Change USB slot, this trick worked for several users;
2. Send a transaction with small amount before sening the large one;

This error is still being processed and I will ping here once it's fixed.

[olafwriggers]

both tricks don't work for me.

I'll wait for your ping, thanks

[Panthers14]

I am having the same issue with my Ledger Nano X, so far they have not been able to figure it out and its been almost a month now.

[Keith-CY]

I am having the same issue with my Ledger Nano X, so far they have not been able to figure it out and its been almost a month now.

Hi @Panthers14 The Ledger team is still working on it, they treat this high priority because RGB++ is under the spotlight in the BTC ecosystem.

[Panthers14]

Just checking in to see if any progress has been made on a solution for this issue.

[Keith-CY]

Just checking in to see if any progress has been made on a solution for this issue.

Unfortunately there hasn't been feedback from the ledger team, I'll follow up with them today.