failing without clear reason

[sibelius]

Reproduction

it throws this error sometimes when accessing: https://openpix.com.br/pay/84c1b233-855c-4590-9e41-16734290c6a2

FetchError: request to https://openpix.com.br/pay/graphql failed, reason: 
    at ClientRequest.<anonymous> (webpack://index/node_modules/node-fetch/lib/index.js:1491:11)
    at ClientRequest.emit (node:events:523:35)
    at ClientRequest.emit (node:domain:489:12)
    at TLSSocket.socketErrorListener (node:_http_client:495:9)
    at TLSSocket.emit (node:events:511:28)
    at TLSSocket.emit (node:domain:489:12)
    at emitErrorNT (node:internal/streams/destroy:151:8)
    at emitErrorCloseNT (node:internal/streams/destroy:116:3)
    at process.processTicksAndRejections (node:internal/process/task_queues:82:21)

The related to is here

req.on('error', function (err) {
			reject(new FetchError(`request to ${request.url} failed, reason: ${err.message}`, 'system', err));

			if (response && response.body) {
				destroyStream(response.body, err);
			}

			finalize();
		});

Steps to reproduce the behavior:

Try to access this https://openpix.com.br/pay/84c1b233-855c-4590-9e41-16734290c6a2 and reload or use a anonymous navigator to try to trigger this error

Expected behavior

It should not error

Screenshots

Your Environment

software	version
node-fetch	2.7.0
node	20-alpine
npm	10.1.0
Operating System	linux

Additional context

How can I get more info on this bug? why reason is not defined?