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Ios Session Replay intermittent bug #1917

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seungyeonH opened this issue Feb 28, 2024 · 2 comments
Open

Ios Session Replay intermittent bug #1917

seungyeonH opened this issue Feb 28, 2024 · 2 comments
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@seungyeonH
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seungyeonH commented Feb 28, 2024

Describe the issue

Session replay does not work properly. It plays normally at first, but from the middle, there is no change in the video even though there is actually a change in the screen. When this bug occurs, �I must stop the video to see the actual screen at that time. And when �I play it again, sometimes it works normally and sometimes it doesn't. (In my case, it almost doesn't work properly.)
The same bug occurs when the video time is changed during playback.

Steps to reproduce the issue

  1. Step 1 - Play session replays recorded by iOS apps.
  2. Step 2 - Just play the video, try moving time, clicking on a user event to move time, and if the screen doesn't seem to change, stop and play again. You need to check as much as possible.
  3. You got it :)

Expected behavior

The video plays smoothly like a web session replay.

Screenshots

This is a bug that can only be understood by watching the video, so screenshots are probably meaningless.

OpenReplay Environment

  • Frontend stack: Ios
  • OpenReplay version: 1.17.0
  • Tracker version:
  • Plugins used: [e.g. Fetch, Redux]
  • Cloud provider: AWS EC2
  • System specs: t3.large with 50Gb of storage

Additional context
I think it is recorded properly in the replay.mp4 file or the list file where the time is recorded for each screenshot. However, if �I manipulate the video when playing it, it seems that the time zone is not loaded properly from the file.

@seungyeonH seungyeonH added the bug Something isn't working label Feb 28, 2024
@nick-delirium nick-delirium self-assigned this Mar 11, 2024
@nick-delirium
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should be fixed with #1901 which is already live in our saas for testing and will be included in next release (this month)

@nick-delirium
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hello @seungyeonH

can you update your installation and see how its going with new recordings? #1901 is a part of latest 1.18 release

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