Academic status verified but Copilot not active.

[sorenwacker]

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Hi,

my academic status was verified a few months back, but the Copilot extension still returns an error about the description:

Extension activation failed: "Thank you for using GitHub Copilot. Your subscription has ended. You are currently logged in as ..."

I wonder, if I have to do anything else to use Copilot at the university? Or whether this is bug.

[davevad93]

Hi @sorenwacker ,

I don't think the issue is related to the use of Copilot at the university, as far as I know, there is no limit on the number of devices that may be used simultaneously. You could try logging out and then logging in again, but I don't think that will solve your problem because it isn't an authentication issue but a subscription one. I suggest you to contact GitHub Support