2FA Hardware keys cannot be added on macOS

[gegtor]

Have you already contacted our help centre?

• Yes, I have contacted the help centre.

Is there an existing issue for this?

• I have checked the existing issues

Describe the bug

When trying to add a hardware key as a 2fa method on macOS the OS doesn't ask for key
Only the website popup is shown and nothing happens

I've verified this on - Safari 16.5.1 - Firefox - Chrome

My macOS version is 13.4.1

Steps To Reproduce

1. Log in to OVH manager on macOS and try to add hardware key in security tab of your account
2. A popup from OVH will appear with spinning loader but nothing will happen
3. OS Popup asking for the key will not appear preventing you from adding the key

Expected Behavior

I expect a popup from macOS asking for key insertion like on cloudflare

What browsers are you using?

Firefox, Chrome, Safari

Which devices are used?

Desktop

Additional information to add?

• I tested with adblockers off and on
• No javascript errors are shown in the console then requesting key addition
• My key is Yubikey 5C

[jonathandhn]

@gegtor it works !