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Calling for not-existing Chunks #3735

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boredom2 opened this issue Nov 2, 2021 · 2 comments
Closed

Calling for not-existing Chunks #3735

boredom2 opened this issue Nov 2, 2021 · 2 comments
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status: archived Archived and locked; will not be updated type: bug Something isn't working correctly
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@boredom2
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boredom2 commented Nov 2, 2021

Have you read the FAQ and checked for duplicate open issues?

yes

What version of Shaka Player are you using?

3.2.0 and 3.2.1

Can you reproduce the issue with our latest release version?

yes

Can you reproduce the issue with the latest code from master?

yes

Are you using the demo app or your own custom app?

custom

If custom app, can you reproduce the issue using our demo app?

yes

What browser and OS are you using?

Windows / Chrome

For embedded devices (smart TVs, etc.), what model and firmware version are you using?

n/a

What are the manifest and license server URIs?

https://sdn-global-streaming-cache.3qsdn.com/24666/files/21/10/11/3960246/24666-GVQnP7CqzRgXNDW.ism/manifest.mpd

What configuration are you using? What is the output of player.getConfiguration()?

default

What did you do?

play the Video. the problematic Part happens at the end.

What did you expect to happen?

the SDK should not ask for this Chunk, as it seems unnecessary and is non-existing. Additionally, I wonder why it keeps asking for this even after Playback ended.

What actually happened?

Roughly 10 Seconds before end, the Player starts asking for a non-existing Chunk. It keeps asking for this Chunk permanently, even after the Video is finished. The Video runs fine though until the End, no Playback Error is reported.
I checked with other Engines (BitMovin, DashJS) - they never ask for that Chunk. The CDN informed me, that there are currently 100k+ 404 Requests for this (and a few other) Video(s) which seems unnecessary to me.

@boredom2 boredom2 added the type: bug Something isn't working correctly label Nov 2, 2021
@shaka-bot shaka-bot added this to the v3.3 milestone Nov 2, 2021
@boredom2
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boredom2 commented Nov 3, 2021

We see this Behaviour now more and more often.
For example also here: https://sdn-global-streaming-cache.3qsdn.com/42628/files/21/11/03/4118460/42628-DYXN8VFWwz9HGky.ism/manifest.mpd

This leads to various Issues and I would like to know, if there is something we can do about that?
I notice, that this Issue also appears on 3.1* and 3.0*, but in a slightly different way. I never noticed something like that though, so I wonder, if maybe the Transcoding somehow changes something, that now affects Shaka?

@TheModMaker
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Closing as duplicate of #3717.

@shaka-bot shaka-bot added the status: archived Archived and locked; will not be updated label Jan 14, 2022
@shaka-project shaka-project locked and limited conversation to collaborators Jan 14, 2022
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