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Video continuously getting refreshed after reaches the end of the Timeline when the manifest filter is added in Azure HLS m3u8. #6393

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Ravi-79 opened this issue Apr 3, 2024 · 1 comment
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component: HLS The issue involves Apple's HLS manifest format priority: P2 Smaller impact or easy workaround type: bug Something isn't working correctly
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@Ravi-79
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Ravi-79 commented Apr 3, 2024

Have you read the FAQ and checked for duplicate open issues?
I read it. There is no duplicate that I can find.

If the problem is related to FairPlay, have you read the tutorial?

No

What version of Shaka Player are you using?

4.7.11

Can you reproduce the issue with our latest release version?
Yes

Can you reproduce the issue with the latest code from main?
Yes

Are you using the demo app or your own custom app?
Custom app

If custom app, can you reproduce the issue using our demo app?
Yes

What browser and OS are you using?
OS:
Edition Windows 11 Enterprise
Version 22H2
Browser:
Microsoft Edge for Business
Version 123.0.2420.65 (Official build) (64-bit)

For embedded devices (smart TVs, etc.), what model and firmware version are you using?
N/A

What are the manifest and license server URIs?

Without Manifest Filter(No issue - for reference):
https://amscdn-mpslive1-uswe.streaming.media.azure.net/05a51219-f1e4-4319-a313-c8849bf99e91/62d2fe92-e5a7-4719-85f8-0cefa98a28be.ism/manifest(format=m3u8-aapl,)
With Manifest Filter (Issue reproable):
https://amscdn-mpslive1-uswe.streaming.media.azure.net/05a51219-f1e4-4319-a313-c8849bf99e91/62d2fe92-e5a7-4719-85f8-0cefa98a28be.ism/manifest(format=m3u8-aapl,filter=Newscenter2)
What configuration are you using? What is the output of player.getConfiguration()?

{
"drm": {
"retryParameters": {
"maxAttempts": 2,
"baseDelay": 1000,
"backoffFactor": 2,
"fuzzFactor": 0.5,
"timeout": 30000,
"stallTimeout": 5000,
"connectionTimeout": 10000
},
"servers": {},
"clearKeys": {},
"advanced": {},
"delayLicenseRequestUntilPlayed": false,
"persistentSessionOnlinePlayback": false,
"persistentSessionsMetadata": [],
"logLicenseExchange": false,
"updateExpirationTime": 1,
"preferredKeySystems": [],
"keySystemsMapping": {},
"parseInbandPsshEnabled": false,
"minHdcpVersion": "",
"ignoreDuplicateInitData": true
},
"manifest": {
"retryParameters": {
"maxAttempts": 2,
"baseDelay": 1000,
"backoffFactor": 2,
"fuzzFactor": 0.5,
"timeout": 30000,
"stallTimeout": 5000,
"connectionTimeout": 10000
},
"availabilityWindowOverride": null,
"disableAudio": false,
"disableVideo": false,
"disableText": false,
"disableThumbnails": false,
"defaultPresentationDelay": 0,
"segmentRelativeVttTiming": false,
"raiseFatalErrorOnManifestUpdateRequestFailure": false,
"dash": {
"clockSyncUri": "",
"ignoreDrmInfo": false,
"disableXlinkProcessing": false,
"xlinkFailGracefully": false,
"ignoreMinBufferTime": false,
"autoCorrectDrift": true,
"initialSegmentLimit": 1000,
"ignoreSuggestedPresentationDelay": false,
"ignoreEmptyAdaptationSet": false,
"ignoreMaxSegmentDuration": false,
"keySystemsByURI": {
"urn:uuid:1077efec-c0b2-4d02-ace3-3c1e52e2fb4b": "org.w3.clearkey",
"urn:uuid:e2719d58-a985-b3c9-781a-b030af78d30e": "org.w3.clearkey",
"urn:uuid:edef8ba9-79d6-4ace-a3c8-27dcd51d21ed": "com.widevine.alpha",
"urn:uuid:9a04f079-9840-4286-ab92-e65be0885f95": "com.microsoft.playready",
"urn:uuid:79f0049a-4098-8642-ab92-e65be0885f95": "com.microsoft.playready",
"urn:uuid:f239e769-efa3-4850-9c16-a903c6932efb": "com.adobe.primetime"
},
"sequenceMode": false,
"enableAudioGroups": false,
"multiTypeVariantsAllowed": true
},
"hls": {
"ignoreTextStreamFailures": false,
"ignoreImageStreamFailures": false,
"defaultAudioCodec": "mp4a.40.2",
"defaultVideoCodec": "avc1.42E01E",
"ignoreManifestProgramDateTime": false,
"mediaPlaylistFullMimeType": "video/mp2t; codecs="avc1.42E01E, mp4a.40.2"",
"useSafariBehaviorForLive": true,
"liveSegmentsDelay": 3,
"sequenceMode": true,
"ignoreManifestTimestampsInSegmentsMode": false,
"disableCodecGuessing": false,
"allowLowLatencyByteRangeOptimization": true
},
"mss": {
"sequenceMode": false,
"keySystemsBySystemId": {
"9a04f079-9840-4286-ab92-e65be0885f95": "com.microsoft.playready",
"79f0049a-4098-8642-ab92-e65be0885f95": "com.microsoft.playready"
}
}
},
"streaming": {
"retryParameters": {
"maxAttempts": 2,
"baseDelay": 1000,
"backoffFactor": 2,
"fuzzFactor": 0.5,
"timeout": 30000,
"stallTimeout": 5000,
"connectionTimeout": 10000
},
"rebufferingGoal": 2,
"bufferingGoal": 10,
"bufferBehind": 30,
"ignoreTextStreamFailures": false,
"alwaysStreamText": false,
"startAtSegmentBoundary": false,
"gapDetectionThreshold": 0.5,
"gapJumpTimerTime": 0.25,
"durationBackoff": 1,
"safeSeekOffset": 5,
"stallEnabled": true,
"stallThreshold": 1,
"stallSkip": 0.1,
"useNativeHlsOnSafari": true,
"inaccurateManifestTolerance": 2,
"lowLatencyMode": false,
"autoLowLatencyMode": false,
"forceHTTPS": false,
"preferNativeHls": false,
"updateIntervalSeconds": 1,
"dispatchAllEmsgBoxes": false,
"observeQualityChanges": false,
"maxDisabledTime": 30,
"parsePrftBox": false,
"segmentPrefetchLimit": 0,
"liveSync": false,
"liveSyncMaxLatency": 1,
"liveSyncPlaybackRate": 1.1,
"liveSyncMinLatency": 0,
"liveSyncMinPlaybackRate": 1,
"allowMediaSourceRecoveries": true,
"minTimeBetweenRecoveries": 5
},
"mediaSource": {
"codecSwitchingStrategy": "smooth",
"sourceBufferExtraFeatures": "",
"forceTransmux": false,
"insertFakeEncryptionInInit": true
},
"offline": {
"usePersistentLicense": true,
"numberOfParallelDownloads": 5
},
"abr": {
"enabled": true,
"useNetworkInformation": true,
"defaultBandwidthEstimate": 1000000,
"switchInterval": 8,
"bandwidthUpgradeTarget": 0.85,
"bandwidthDowngradeTarget": 0.95,
"restrictions": {
"minWidth": 0,
"maxWidth": null,
"minHeight": 0,
"maxHeight": null,
"minPixels": 0,
"maxPixels": null,
"minFrameRate": 0,
"maxFrameRate": null,
"minBandwidth": 0,
"maxBandwidth": null
},
"advanced": {
"minTotalBytes": 128000,
"minBytes": 16000,
"fastHalfLife": 2,
"slowHalfLife": 5
},
"restrictToElementSize": false,
"restrictToScreenSize": false,
"ignoreDevicePixelRatio": false,
"clearBufferSwitch": false,
"safeMarginSwitch": 0
},
"autoShowText": 3,
"preferredAudioLanguage": "en-US",
"preferredAudioLabel": "",
"preferredTextLanguage": "en-US",
"preferredVariantRole": "",
"preferredTextRole": "",
"preferredAudioChannelCount": 2,
"preferredVideoHdrLevel": "AUTO",
"preferredVideoLayout": "",
"preferredVideoLabel": "",
"preferredVideoCodecs": [],
"preferredAudioCodecs": [],
"preferForcedSubs": false,
"preferSpatialAudio": false,
"preferredDecodingAttributes": [],
"restrictions": {
"minWidth": 0,
"maxWidth": null,
"minHeight": 0,
"maxHeight": null,
"minPixels": 0,
"maxPixels": null,
"minFrameRate": 0,
"maxFrameRate": null,
"minBandwidth": 0,
"maxBandwidth": null
},
"playRangeStart": 0,
"playRangeEnd": null,
"cmcd": {
"enabled": false,
"sessionId": "",
"contentId": "",
"useHeaders": false
},
"cmsd": {
"enabled": true,
"applyMaximumSuggestedBitrate": true,
"estimatedThroughputWeightRatio": 0.5
},
"lcevc": {
"enabled": false,
"dynamicPerformanceScaling": true,
"logLevel": 0,
"drawLogo": false
},
"ads": {
"customPlayheadTracker": false
}
}

What did you do?

  1. Open the following player URL which is having the HLS Azure video with manifest filter Added.
    https://shaka-player-demo.appspot.com/demo/#audiolang=en-US;textlang=en-US;uilang=en-US;asset=https://amscdn-mpslive1-uswe.streaming.media.azure.net/05a51219-f1e4-4319-a313-c8849bf99e91/62d2fe92-e5a7-4719-85f8-0cefa98a28be.ism/manifest(format=m3u8-aapl,filter=Newscenter2);panel=CUSTOM%20CONTENT;build=uncompiled
  2. Once the video reaches to the end of the timeline you can observe that the player is still loading instead of showing the replay icon.
    image

What did you expect to happen?
The player should stops the loading and show the replay icon.

Note: Same manifest without Manifest filter doesn't create any issue
Reference player URL without Manifest filter
https://shaka-player-demo.appspot.com/demo/#audiolang=en-US;textlang=en-US;uilang=en-US;asset=https://amscdn-mpslive1-uswe.streaming.media.azure.net/05a51219-f1e4-4319-a313-c8849bf99e91/62d2fe92-e5a7-4719-85f8-0cefa98a28be.ism/manifest(format=m3u8-aapl,);panel=CUSTOM%20CONTENT;build=uncompiled

Expected result Screenshot:
image

What actually happened?

I am not sure about the exact root cause, but I believe the player is trying to fetch the segment which is not available due the the manifest filter added.
The **Possible encoding problem detected! Unexpected buffered range for reference ** error is triggered.
image

@Ravi-79 Ravi-79 added the type: bug Something isn't working correctly label Apr 3, 2024
@shaka-bot shaka-bot added this to the v5.0 milestone Apr 3, 2024
@avelad avelad added component: HLS The issue involves Apple's HLS manifest format priority: P2 Smaller impact or easy workaround labels Apr 3, 2024
@avelad
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avelad commented Apr 3, 2024

I can reproduce the error. If I disable the audio or video, the behaviour is correct (strange...)

@avelad avelad modified the milestones: v4.8, v4.9 Apr 26, 2024
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