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All group function not working and not able to send group message #6872

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2 tasks done
sdugoten opened this issue May 8, 2024 · 1 comment
Closed
2 tasks done

All group function not working and not able to send group message #6872

sdugoten opened this issue May 8, 2024 · 1 comment

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@sdugoten
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sdugoten commented May 8, 2024

Using a supported version?

  • I have searched searched open and closed issues for duplicates.
  • I am using Signal-Desktop as provided by the Signal team, not a 3rd-party package.

Overall summary

i just install Signal again on my iphone IOS 17.4.1. i didn't transfer any old message so brand new install app with zero data.

Problem is that all the existing group I have , I can no longer perform any group function as a group admin. I can't add member, I can send message but no one in the group see that message nor able to receive any message from group.

However, newly create group works though.

Steps to reproduce

  1. Delete Signal app
  2. Install again from app store and do not transfer message
  3. You will see Signal slowly prompt all the group you have joined
  4. None of the existing group can see your message and you can't receive anything from those group.

Expected result

should be workiing in group message.

Actual result

No group message receive and whatever I send , ppl in the group don't see it. You can see the screenshot below, Both phone are in the same group. The one on the left sending message , but the right is not able to see and vice versa.

Screenshots

20240508_163403

Signal version

7.9 (82)

Operating system

Windows 11

Version of Signal on your phone

IOS 17.4.1

Link to debug log

One debug log is from the iphone (the one that is not receiving message), the other one is from Pixel Android

https://debuglogs.org/ios/7.9.0/b93a8953f2945bc016b644347c30246f9ea5b744f08d416a3f96917d6aee2acd.zip
signal-log-1715183082699.zip

@sdugoten sdugoten closed this as completed May 8, 2024
@sdugoten
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sdugoten commented May 8, 2024

raise the case in IOS section.

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