Failed backup: Exception message: ZipArchive::close(): Can't open file: No such file or directory

[world177]

Using version 6.11. It works sometimes, but other times throws this error.

Important: An error occurred while backing up project
Exception message: ZipArchive::close(): Can't open file: No such file or directory
Exception trace: 
#0 [internal function]: Illuminate\Foundation\Bootstrap\HandleExceptions->handleError(2, 'ZipArchive::clo...', '/var/www/projec...', 83, Array) 
#1 /var/www/projects/project/releases/2020-10-20-17:41:08/vendor/spatie/laravel-backup/src/Tasks/Backup/Zip.php(83): ZipArchive->close() 
#2 /var/www/projects/project/releases/2020-10-20-17:41:08/vendor/spatie/laravel-backup/src/Tasks/Backup/Zip.php(30): Spatie\Backup\Tasks\Backup\Zip->close() 
#3 /var/www/projects/project/releases/2020-10-20-17:41:08/vendor/spatie/laravel-backup/src/Tasks/Backup/BackupJob.php(211): Spatie\Backup\Tasks\Backup\Zip::createForManifest(Object(Spatie\Backup\Tasks\Backup\Manifest), '/var/www/projec...') 
#4 /var/www/projects/project/releases/2020-10-20-17:41:08/vendor/spatie/laravel-backup/src/Tasks/Backup/BackupJob.php(151): Spatie\Backup\Tasks\Backup\BackupJob->createZipContainingEveryFileInManifest(Object(Spatie\Backup\Tasks\Backup\Manifest)) 
#5 /var/www/projects/project/releases/2020-10-20-17:41:08/vendor/spatie/laravel-backup/src/Commands/BackupCommand.php(56): Spatie\Backup\Tasks\Backup\BackupJob->run() 
#6 [internal function]: Spatie\Backup\Commands\BackupCommand->handle() 
#7 /var/www/projects/project/releases/2020-10-20-17:41:08/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(37): call_user_func_array(Array, Array) 
#8 /var/www/projects/project/releases/2020-10-20-17:41:08/vendor/laravel/framework/src/Illuminate/Container/Util.php(37): Illuminate\Container\BoundMethod::Illuminate\Container{closure}() 
#9 /var/www/projects/project/releases/2020-10-20-17:41:08/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(95): Illuminate\Container\Util::unwrapIfClosure(Object(Closure)) 
#10 /var/www/projects/project/releases/2020-10-20-17:41:08/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(39): Illuminate\Container\BoundMethod::callBoundMethod(Object(Illuminate\Foundation\Application), Array, Object(Closure)) 
#11 /var/www/projects/project/releases/2020-10-20-17:41:08/vendor/laravel/framework/src/Illuminate/Container/Container.php(592): Illuminate\Container\BoundMethod::call(Object(Illuminate\Foundation\Application), Array, Array, NULL) 
#12 /var/www/projects/project/releases/2020-10-20-17:41:08/vendor/laravel/framework/src/Illuminate/Console/Command.php(134): Illuminate\Container\Container->call(Array) 
#13 /var/www/projects/project/releases/2020-10-20-17:41:08/vendor/symfony/console/Command/Command.php(258): Illuminate\Console\Command->execute(Object(Symfony\Component\Console\Input\ArgvInput), Object(Illuminate\Console\OutputStyle)) 
#14 /var/www/projects/project/releases/2020-10-20-17:41:08/vendor/laravel/framework/src/Illuminate/Console/Command.php(121): Symfony\Component\Console\Command\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Illuminate\Console\OutputStyle)) 
#15 /var/www/projects/project/releases/2020-10-20-17:41:08/vendor/spatie/laravel-backup/src/Commands/BaseCommand.php(16): Illuminate\Console\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) 
#16 /var/www/projects/project/releases/2020-10-20-17:41:08/vendor/symfony/console/Application.php(911): Spatie\Backup\Commands\BaseCommand->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) 
#17 /var/www/projects/project/releases/2020-10-20-17:41:08/vendor/symfony/console/Application.php(264): Symfony\Component\Console\Application->doRunCommand(Object(Spatie\Backup\Commands\BackupCommand), Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) 
#18 /var/www/projects/project/releases/2020-10-20-17:41:08/vendor/symfony/console/Application.php(140): Symfony\Component\Console\Application->doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) 
#19 /var/www/projects/project/releases/2020-10-20-17:41:08/vendor/laravel/framework/src/Illuminate/Console/Application.php(93): Symfony\Component\Console\Application->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) 
#20 /var/www/projects/project/releases/2020-10-20-17:41:08/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(129): Illuminate\Console\Application->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) 
#21 /var/www/projects/project/releases/2020-10-20-17:41:08/artisan(37): Illuminate\Foundation\Console\Kernel->handle(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) 
#22 {main}

[martijnderidder]

We got the same error, probally this error pops up because the files where moved during the creation of the .zip file.
When the backup starts there is a manifest.txt created where all files are listed.
Thats also maybe a good reason why it sometimes works and sometimes not :)

Do you think this is te solution?

[fredbradley]

I'm having the same problem was just about to add a discussion about it, but see you already have.

Did you get to the bottom of this last year?

[fredbradley]

Hello, - I have the same issue - (here is the new discussion I was about to post, before double checking and found this thread)

It seems that my app (when run on cron) sometimes (not always) returns this error message when performing BackupJob->run()

What are the likely causes? We have enough disk space. Permissions seem to be alright. Cron is run using sudo -u apache

$ la -laZ /var/www/html/storage/app/backup-temp
drwxr-xr-x. 2 apache apache unconfined_u:object_r:httpd_sys_rw_content_t:s0   6 Jul 26 06:33 .
drwxrwxr-x. 9 apache apache unconfined_u:object_r:httpd_sys_rw_content_t:s0 144 Jul 14 15:03 ..

Any ideas would be appreciated.

Exception message and trace up to the first package method

Exception message: ZipArchive::close(): Can't open file: No such file or directory

Exception trace: #0 /var/www/html/vendor/laravel/framework/src/Illuminate/Foundation/Bootstrap/HandleExceptions.php(270): Illuminate\Foundation\Bootstrap\HandleExceptions->handleError() 
#1 [internal function]: Illuminate\Foundation\Bootstrap\HandleExceptions->Illuminate\Foundation\Bootstrap\{closure}() 
#2 /var/www/html/vendor/spatie/laravel-backup/src/Tasks/Backup/Zip.php(87): ZipArchive->close() 
#3 /var/www/html/vendor/spatie/laravel-backup/src/Tasks/Backup/Zip.php(30): Spatie\Backup\Tasks\Backup\Zip->close() 
#4 /var/www/html/vendor/spatie/laravel-backup/src/Tasks/Backup/BackupJob.php(226): Spatie\Backup\Tasks\Backup\Zip::createForManifest() 
#5 /var/www/html/vendor/spatie/laravel-backup/src/Tasks/Backup/BackupJob.php(166): Spatie\Backup\Tasks\Backup\BackupJob->createZipContainingEveryFileInManifest() 
#6 /var/www/html/vendor/spatie/laravel-backup/src/Commands/BackupCommand.php(58): Spatie\Backup\Tasks\Backup\BackupJob->run()

[snapey]

Got here with the same issue, although sometimes when it fails, I get two backup messages as if two copies of backup are running at the same time and both trying to use the same filename. Will continue to investigate.

[ojsoft]

The reason is simple.

The ZIP gets opened.
All files found get added to the ZIP (this does not add the file but only the file name at this point in time).

THEN IT HAPPENS SOMETIMES OR EVERY TIME THAT A FILE THAT GOT ADDED IS DELETED. (Like a User deleted his profile image)

ZIP gets closed() and while closing it tries to find the added files. Does not find the deleted profile image and:
ZipArchive::close(): Can't open file: No such file or directory

I opened a discussion with a suggestion how to handle this problem. ZipArchive does not support just skipping missing files that have been added before, so this is a real problem.