[BUG] [iOS] Safari freezes while AutoFill

[akuropka]

Preliminaries
I have ensured that:

• I am running the latest version of Strongbox on the App Store by searching for Strongbox and clicking into it to see the Update button (or not)
• I have performed a full restart of my device no matter how annoying that is

Versions
On iOS (please complete the following information):

• Device: iPhone 15 Pro Max
• OS: 17.4.1 (21E237)

** Strongbox Version **

• Version: Pro 1.59.9

Describe the bug
Safari hangs from time to time after selecting login data and Face-ID-auth.

To Reproduce
Steps to reproduce the behavior:

1. Open Safari
2. Go to any page with login
3. Select login credentials
4. Authenticate with Face ID
5. See frozen Safari

Expected behavior
Data is filled in and user can proceed

Screenshots & Recordings

RPReplay_Final1713076275.MP4

Additional context
Closing and re-opening Safari does not help while opening the database in the App does.

Debug Info
-------------------- App Summary -----------------------
App SKU: Zero
Pro Status: Lifetime Pro (App SKU is Pro)
Platform: iOS 17.5

-------------------- Databases Summary -----------------------

1. Database (Local (Documents) Sync) => 2024-04-09 15:47:50.000 (45 KB)

---

Strongbox 1.59.9 Debug Information at 2024-04-14 11:13:34.028

Version Info: com.markmcguill.strongbox.graphene [1.59.9 (4755)@795feff-P]
NECF: 0
LEC: 2024-04-14 11:06:09.069
LLIAPP: 0
AMS: 0
AYS: 0
FTA: 0

Device

Model: iPhone 15 Pro Max
CPU: ARM64E
System Name: iOS
System Version: 17.5

Settings

disableNativeNetworkStorageOptions: 1
autoFillLastKnownGoodDatabaseState: {length = 32, bytes = 0x022e84c3 d0c01509 d866b4a3 6c9b8e3a ... faef955f 56bfa315 }
databasesSerializationError: Read Error: [Error Domain=NSCocoaErrorDomain Code=260 "The file “databases.json” couldn’t be opened because there is no such file." UserInfo={NSFilePath=/private/var/mobile/Containers/Shared/AppGroup/B179D589-1369-426C-B0C7-44E20CFD203A/preferences/databases.json, NSUnderlyingError=0x301a25d10 {Error Domain=NSPOSIXErrorDomain Code=2 "No such file or directory"}}]
haveAskedAboutBackupSettings: 1
numberOfEntitlementCheckFails: 0
launchCount: 14
suppressAppBackgroundTriggers: 0
autoFillWroteCleanly: 1
allowThirdPartyKeyboards: 0
disableWiFiSync: 1
useIsolatedDropbox: 0
databasesAreAlwaysReadOnly: 0
hideKeyFileOnUnlock: 0
addLegacySupplementaryTotpCustomFields: 0
isPro: 1
backupFiles: 1
colorizeUseColorBlindPalette: 0
hasMigratedToLazySync-Iteration-5-RB-OneDrive: 1
pinCodeHapticFeedback: 1
lastKnownGoodDatabaseState: {length = 32, bytes = 0x9e85b9a6 acf7d534 bdef366b 31b22e99 ... f4ecdd45 a8a56a87 }
autoFillExitedCleanly: 1
appendDateToExportFileName: 1
autoFillDidChangeDatabases: 0
autoFillQuickLaunchUuid: C9CFE901-8CF6-431C-968C-8C8126E5254B
hideTipJar: 1
syncForcePushDoNotCheckForConflicts: 0
monitorInternetConnectivity: 1
disableThirdPartyStorageOptions: 1
pinYinSearchEnabled: 0
hasShownFirstRunWelcome: 1
disableFavIconFeature: 1
showAllFilesInLocalKeyFiles: 0
useParentGroupIconOnCreate: 1
quickLaunchUuid: C9CFE901-8CF6-431C-968C-8C8126E5254B
installDate: 2024-03-02 10:34:23 +0000
stripUnusedIconsOnSave: 1
hideExportFromDatabaseContextMenu: 0
instantPinUnlocking: 1
atomicSftpWrite: 1
mainAppDidChangeDatabases: 1
addOtpAuthUrl: 1
lastEntitlementCheckAttempt: 2024-04-14 09:06:09 +0000
zipExports: 1
legacyShowMetadataOnDetailsScreen: 1
appHasBeenDowngradedToFreeEdition: 0
stripUnusedHistoricalIcons: 1
hasShownFirstRunFinalWelcome: 1
markdownNotes: 1
clearClipboardAfterSeconds: 30
backupIncludeImportedKeyFiles: 0
syncPullEvenIfModifiedDateSame: 0
Ep: 1709375663
Flags: P[1[14]]

Last Crash

---

Sync

Database (Local (Documents) Sync) => 2024-04-09 15:47:50.000 (45 KB)

[cuments/Database.kdbx] 45 KB - M09.04.24, 15:47:50 / C09.04.24, 15:47:50
[preferences/databases.json] 7 KB - MToday, 11:13:00 / CToday, 11:13:00
[.com.apple.mobile_container_manager.metadata.plist] 538 bytes - M02.03.24, 11:33:20 / C02.03.24, 11:33:20
[Library/Preferences/group.strongbox.mcguill.plist] 3 KB - MToday, 11:13:04 / CToday, 11:13:04
[key-files/Database.keyx] 240 bytes - M02.03.24, 11:38:01 / C02.03.24, 11:38:01
[sync-manager/local/C9CFE901-8CF6-431C-968C-8C8126E5254B] 45 KB - M09.04.24, 15:47:50 / C09.04.24, 15:47:50

=================================================================
[Database] on [Local (Documents)] Config

{
allowPulldownRefreshSyncInOfflineMode = 0;
argon2MemReductionDontAskAgain = 0;
auditConfig = {
auditInBackground = 1;
caseInsensitiveMatchForDuplicates = 1;
checkForCommonPasswords = 1;
checkForDuplicatedPasswords = 1;
checkForLowEntropy = 1;
checkForMinimumLength = 0;
checkForNoPasswords = 0;
checkForSimilarPasswords = 0;
checkForTwoFactorAvailable = 0;
checkHibp = 0;
excludeShortNumericPINCodes = 1;
hibpCaveatAccepted = 0;
hibpCheckForNewBreachesIntervalSeconds = 604800;
lastKnownAuditIssueCount = 213;
levenshteinSimilarityThreshold = "0.75";
lowEntropyThreshold = 36;
minimumLength = 12;
showAuditPopupNotifications2 = 0;
};
autoFillConcealedFieldsAsCreds = 0;
autoFillConvenienceAutoUnlockTimeout = 0;
autoFillCopyTotp = 1;
autoFillEnabled = 1;
autoFillLastUnlockedAt = "734769094.288837";
autoFillOnboardingDone = 1;
autoFillScanCustomFields = 0;
autoFillScanNotes = 0;
autoFillUnConcealedFieldsAsCreds = 0;
autoLockOnDeviceLock = 1;
autoLockTimeoutSeconds = 0;
browseItemSubtitleField = 1;
browseViewType = 0;
colorizePasswords = 1;
conflictResolutionStrategy = 1;
convenienceExpiryOnboardingDone = 0;
convenienceExpiryPeriod = "-1";
couldNotConnectBehaviour = 0;
customSortOrderForFields = 1;
databaseCreated = "2024-03-02 11:36:48.278";
detailsViewCollapsedSections = (
0,
0,
0,
1,
1
);
doNotShowRecycleBinInBrowse = 0;
duressAction = 0;
easyReadFontForAll = 0;
emptyOrNilPwPreferNilCheckFirst = 0;
failedPinAttempts = 0;
fileIdentifier = "{"filename":"Database.kdbx","sharedStorage":false}";
fileName = "Database.kdbx";
forceOpenOffline = 0;
hasAcknowledgedAppLockBiometricQuickLaunchCoalesceIssue = 0;
hasBeenPromptedForConvenience = 1;
hasBeenPromptedForQuickLaunch = 0;
hasShownInitialOnboardingScreen = 1;
hasUnresolvedConflicts = 0;
hideIconInBrowse = 0;
hideTabBarIfOnlySingleTab = 0;
immediateSearchOnBrowse = 0;
includeAssociatedDomains = 1;
isAutoFillMemOnlyConveniencePasswordHasBeenStored = 0;
isEnrolledForConvenience = 1;
isTouchIdEnabled = 1;
kdbx4UpgradeDontAskAgain = 0;
keePassIconSet = 1;
keyFileBookmark = "";
keyFileFileName = "";
lastKnownEncryptionSettings = "KeePass 2 (4.1)/AES-256 (I600000)/AES-256/ChaCha20/GZip/KeePass";
lastSyncAttempt = "2024-04-14 11:12:59.356";
lastSyncRemoteModDate = "2024-04-09 15:47:50.000";
lazySyncMode = 0;
likelyFormat = 2;
lockEvenIfEditing = 0;
makeBackups = 0;
maxBackupKeepCount = 10;
nickName = Database;
offlineDetectedBehaviour = 1;
onboardingDoneHasBeenShown = 1;
persistLazyEvenLastSyncErrors = 0;
promptedForAutoFetchFavIcon = 0;
quickTypeDisplayFormat = 0;
quickTypeEnabled = 1;
readOnly = 1;
scheduleExportIntervalDays = 28;
scheduledExport = 0;
scheduledExportOnboardingDone = 1;
showChildCountOnFolderInBrowse = 1;
showConvenienceExpiryMessage = 1;
showExpiredInBrowse = 1;
showExpiredInSearch = 1;
showKeePass1BackupGroup = 0;
showLastViewedEntryOnUnlock = 1;
showPasswordByDefaultOnEditScreen = 0;
showQuickViewExpired = 0;
showQuickViewFavourites2 = 0;
showQuickViewNearlyExpired = 1;
showRecycleBinInSearchResults = 0;
sortConfigurations = {
};
storageProvider = 2;
tapAction = 1;
tryDownloadFavIconForNewRecord = 0;
unlockCount = 32;
uuid = "C9CFE901-8CF6-431C-968C-8C8126E5254B";
visibleTabs = (
3,
0,
1,
4,
2
);
}

[strongbox-mark]

Hi, how often does this happen for you? Is it just a particular site or any random site?

[akuropka]

It does not depend on the site and it happens In-App with Login through external page (WebKit) as well.
It happens randomly maybe three out of ten times. But if not working it does not work before opening Strongbox.

[strongbox-mark]

That is very strange indeed. Autofill breaks for you 30% of the time you use it? Is there any more detail you can give?

We’re not seeing reports of an issue like this in production, nor can we reproduce it locally.

Perhaps it is worth removing Strongbox completely and reinstalling. Remember to have a good backup of your database beforehand.