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Emails with pictures not sent with not very informative error message #7744

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xandro0777 opened this issue Apr 4, 2024 · 1 comment
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2 tasks done
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type: bug Something is causing incorrect behavior or errors unconfirmed Newly reported issues awaiting triage or confirmation

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@xandro0777
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Checklist

  • I have used the search function to see if someone else has already submitted the same bug report.
  • I will describe the problem with as much detail as possible.

App version

6.801

Where did you get the app from?

F-Droid

Android version

13

Device model

Realme

Steps to reproduce

Compose Email with some images, even moderate size like 2x130kb. Images usually compressed with imagepipe or similar.

Sender and receiver both Gmail.

After a while I see the notification "Failed to send some messages/unable to send message" and the message is stuck in outbox.

Trying to resend it many times will never fix the problem. Network is better than enough. Sometimes moving to drafts, re-editing and re-sending helps. Most of the time I have to remove the attachments and then it works immediately.

Error message is not informative but best guess the Gmail server considers the email malformed or illegal?

Expected behavior

Send message or provide detailed error message.

Actual behavior

Doesn't send with poor error message.

Logs

Have enabled debug logging but was not asked where to save the logs and don't see export logs option ... willing to retry of course

@xandro0777 xandro0777 added type: bug Something is causing incorrect behavior or errors unconfirmed Newly reported issues awaiting triage or confirmation labels Apr 4, 2024
@scfarley
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I ran across this recently. When I was attempting to send it (and resend it), I saw no network traffic with tcpdump from my phone to my mail server. However, the workaround to move the E-mail to draft then resend worked.

  • App version
    6.803

  • Where did you get the app from?
    F-Droid

  • Android version
    14

  • Device model
    Google Pixel

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Labels
type: bug Something is causing incorrect behavior or errors unconfirmed Newly reported issues awaiting triage or confirmation
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