CODE_OF_CONDUCT.md

Code of Conduct

A code of conduct is a set of rules outlining the social norms and rules and responsibilities of, or proper practices for, an individual, party or organization

Sumary

TigerGraph is dedicated to providing a harassment-free open source community for all, regardless of gender, sexual orientation, disability, physical appearance, body size, race, or religion. We do not tolerate harassment of any form. All communication should be appropriate for a professional audience including people of many different backgrounds.

Sexual language and imagery is not appropriate for any communication and/or talks. Be kind and do not insult or put down others. Behave professionally. Remember that harassment and sexist, racist, or exclusionary jokes are not appropriate for TigerGraph. Violating these rules should be reported to an appropriate line manager.

These are the values to which people in the TigerGraph community should aspire:

• Be friendly and welcoming
• Be patient
  • Remember that people have varying communication styles and that not everyone is using their native language. (Meaning and tone can be lost in translation.)
• Be thoughtful
  • Productive communication requires effort. Think about how your words will be interpreted.
  • Remember that sometimes it is best to refrain entirely from commenting.
• Be respectful
  • In particular, respect differences of opinion.
• Be charitable
  • Interpret the arguments of others in good faith, do not seek to disagree.
  • When we do disagree, try to understand why.
• Avoid destructive behavior:
  • Derailing: stay on topic; if you want to talk about something else, start a new conversation.
  • Unconstructive criticism: don't merely decry the current state of affairs; offer—or at least solicit—suggestions as to how things may be improved.
  • Snarking (pithy, unproductive, sniping comments)
  • Discussing potentially offensive or sensitive issues; this all too often leads to unnecessary conflict.
  • Microaggressions: brief and commonplace verbal, behavioral and environmental indignities that communicate hostile, derogatory or negative slights and insults to a person or group.

People are complicated. You should expect to be misunderstood and to misunderstand others; when this inevitably occurs, resist the urge to be defensive or assign blame. Try not to take offense where no offense was intended. Give people the benefit of the doubt. Even if the intent was to provoke, do not rise to it. It is the responsibility of all parties to de-escalate conflict when it arises.

Reporting an incident

Incidents that violate the Code of Conduct are extremely damaging to the TigerGraph, and they will not be tolerated. Please report unacceptable behavior immediaty to support@tigergraph.com

The following should be handled by a line manager who has been informed of the incident

Try to get as much of the incident in written form. The important information to gather include the following:

• Participant doing the harassing
• The location in which the incident occurred
• The behavior that was in violation
• The approximate time of the behavior
• The circumstances surrounding the incident
• Other people involved in the incident

Attribution

This Code of Conduct was adapted from both Golang an the Golang UK Conference.